We at Carpet to Go abide by the World Floor Covering Association Code of Conduct as follows:
- To be truthful with my customers in all manners related to the sale, service and installation of floor covering.
- To refrain from misleading advertising of any nature, and offer only merchandise and services that are readily available.
- To treat all floor covering retailers with respect.
- To be attentive to the customer's desires and needs.
- To uphold the highest standards of excellence and fairness in my business.
- To observe and abide by the laws and regulations governing good business practices.
- To conduct my business in a sensitive and considerate way.
- To at all times subscribe to the highest standards of professionalism in my business.
- To treat violations of this code as inconsistent with membership in the WFCA.
You can expect to be satisfied with your flooring installation. We at Carpet to Go know that we are not always going to do everything right, but we also know that your loyalty to us lies in not whether we ever make a mistake, but in how quickly we take care of the problems that may arise.
All of our installations are provided by licensed, bonded, and insured professional installation mechanics experienced with the proper procedures for installing your flooring.
Installation Warranty:
All labor is warrantied to be free of defects in workmanship for a period of five (5) year(s) from date of installation in primary residence. If, upon our inspection, a defect in installation workmanship is found within that period, Carpet to Go will repair said defect at its expense.
Should you have a question or concern about your installation, please call the store you made your purchase with.
Carpet to Go: Bellevue (425) 453-7607 / Seattle (206) 382-1253 / North Seattle (206) 361-3702
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