“When Someone Speaks Badly About Me, What Should I Say About Them?”

By
Mortgage and Lending with Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 NMLS # 6869
“When Someone Speaks Badly About Me, What Should I Say About Them?”
 
Over the weekend, I showed a home that we are flipping. I always love doing it, as it keeps me connected with what is going on in the market and how folks are perceiving homes that we have renovated.
 
Wonderful couple with two young children. I meet them at the agreed upon time, as they had indicated they had already knew where the property was.
 
They told me that they had actually mentioned the home to a real estate agent that was showing them another home, but the agent kept discouraging them from seeing the property, compared to his listing.
 
Talking badHe went on to bad mouth me, that homes that we renovate aren’t unusually done very well. It seemed the more bad things he was saying, the more they wanted to see the property.
 
As we went through the home, I could start seeing all the buying signals. They loved the home and asked lots of questions about the work that was done, the different products that were used and the warranty's for appliances, furnace, windows, siding and roof. I gave them the map of the property, the septic report, well water report and home inspection that I have done as soon we finish each home.
 
They then told me the story about the real estate agent and all that he had to say. I then shared with them my attitude when folks says bad things about me. I told them, when someone says something negative about me, I hope it makes them feel better and what they are saying is none of my business. They told me he was actually talking himself out of a possible sale.
 
They also told me they went online and Googled my name and then said we checked out all we needed to know. I thanked them for their kind words and shared with Gail, how they loved the home, as she managed the renovations.
 
They told me they were going to speak to their loan officer and once they handled the preapproval, they would like to meet again and discuss the purchase.
 
image courtesy of photostock/freedigitalphotos.net
 
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Joe Petrowsky, NMLS #6869

Right Trac Financial Group, Inc. NMLS #2709

110 Main St.

Manchester, Ct. 06042

Office: 860 647-7701 x116

Fax: 860 647-8940

Cell: 860 836-9294

Email: joe@righttracfg.com

www.righttracfg.com

www.joepetrowsky.com

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Joe Petrowsky does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.

Equal Housing Statement: We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing becuase of race, color, religion, sex, handicap, familial status, or national origin.

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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Bob Crane 03/30/2014 01:41 PM
Topic:
Mortgage / Finance
Location:
Connecticut
Groups:
All About Mortgages/Mortgage Networking
Wake Up Brokers
Connecticut Professionals
Consumer Mortgage Tips
LOAN OFFICERS WHO AREA SERIOUS ABOUT MAKING MORE MONEY
Tags:
realtor
mortgage
attitude
renovations
bad mouth
talking self out of business

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Rainer
37,818
Jill Saddler
Draper, UT
Draper Utah Real Estate Professional - 25 years+!

There's always one in the bunch that has a negative attitude and will pick on people - best thing is to just keep your mouth closed and not pay it any attention!

Mar 31, 2014 12:42 AM #54
Ambassador
668,208
Paul McFadden
Paratex - Seattle, WA
Pest Control, Seattle, WA.

Joe: It's always best to take the high road. I know it's tough sometimes and I haven't always myself, but I certainly try and do so now. Good job!

Mar 31, 2014 01:03 AM #55
Rainmaker
257,245
Vanessa Saunders
Global Property Systems Real Estate - White Plains, NY
From Manhattan to the Catskills of New York

Bad mouthing other agents is unbecoming and unprofessional. Perhaps most important, as this story illustrates, it always seems to reflect badly on the agent doing the criticizing.

Mar 31, 2014 01:10 AM #56
Rainmaker
820,143
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging that Sells Portland Homes"

Taking the high road and not adding negative comments about the other person is always a better way to go!  I hope they work with you and drop the other guy!

Mar 31, 2014 02:38 AM #57
Ambassador
1,207,259
Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

Being diplomatic in these situations is the only way to be.  If you decided to bash this agent, how would that have made you look?  I say you handled it very well.  

Mar 31, 2014 02:45 AM #58
Rainmaker
524,960
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

Joe: Once the deal is done, my suggestion is to meet with that agent and try to turn him around if that is possible. If you don't at least try to find out what is behind his attitude, he will just continue to spread poison. At least, if he knows you are onto him, maybe he'll desist. 

Mar 31, 2014 02:51 AM #59
Rainmaker
176,903
Joe Graham
Graham Real Estate Group - Naperville, IL
Naperville Real Estate Marketing Specialist

You absolutely handled the situation professionally. And because of it, you're the one who will be getting a sale - and hopefully great word of mouth recommendations from this couple. It's always better to be the bigger person in situations like this!

Chicago2NapervilleRealEstate.com

Mar 31, 2014 03:34 AM #60
Ambassador
1,553,031
Karen Kruschka
RE/MAX Executives - Woodbridge, VA
- "My Experience Isn't Expensive - It's PRICELESS"

Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing 

Mar 31, 2014 03:38 AM #61
Rainmaker
592,740
Than Maynard
Coldwell Banker Heart of Oklahoma - Purcell, OK
Broker - Licensed to List & Sell - 405-990-8862

You handled it the best way possible. Bad mouthing worked against him instead of against you.

I assume your home isn't listed? I am sure the agent was trying to get a commission and knew he would lose the buyers to your property.

 

Mar 31, 2014 03:39 AM #62
Rainmaker
411,006
Matt Brady
Finance Of America - Del Mar, CA
Lending With Competence And Character

Tearing down someone else or puffing yourself up seldom works well. Warning someone off an unethical person is also fraught with pitfalls. If you have integity, nothing else matters, if you don't nothing else matters.

Mar 31, 2014 03:45 AM #63
Rainer
228,857
Jill Winchel
Royal Shell Real Estate - Koffman & Associates - Cape Coral, FL
We make it easy. You make it home.

You won't look good if you knock someone else down with words. Glad you didn't respond negatively. We don't know why that agent said those things but at least it turned out well for you. Perhaps you can give him a call and ask him to meet you at the house to show him your work and maybe he'll speak well of you next time. 

Mar 31, 2014 04:16 AM #64
Rainer
119,433
Suzanne De Vita
RISMedia
Online Associate Editor

It's none of your business what others say about you. Amen!

Mar 31, 2014 04:29 AM #65
Rainmaker
1,234,213
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Joe:  Some just have to demean others in the attempt to elevate themselves.  As your story proves, many times it proves to do just the opposite ..

Gene

Mar 31, 2014 05:37 AM #66
Rainmaker
755,382
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

Smart buyers you have there. They knew what they needed to do. Learn about you on their own and give you a chance to explain. I've noticed that not everyone reacts this way. Some people don't stop to think about the badmouther's intention and just believe what they hear.

Mar 31, 2014 06:18 AM #67
Rainmaker
758,460
Robert Rauf
HomeBridge Financial Services (NJ) - Toms River, NJ

The world is too small to burn bridges! The way you throw some one under the bus speaks volumes to your personality etc

Mar 31, 2014 07:17 AM #68
Rainmaker
2,555,526
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

That's a hard question, Joe!  However, it is likely best to take the high road and remain professional.  There is a line in the "Mask of Zorro" movie, where the old master says, "A gentleman is someone who thinks one thing, but says another." While in most cases that would seem deceitful, diplomats do it all the time

Mar 31, 2014 12:40 PM #69
Rainer
211,341
Jack O'Neal
HomeSmart Elite Group - Gilbert, AZ

Good for you Joe!  Not saying anything bad back!  It is very hard not to do that but got to keep up your professional facade while you are working!

Mar 31, 2014 04:18 PM #70
Rainer
145,030
Jeffrey Hogue
Weichert Realtors Neighborhood One - Wyomissing, PA
Berks County Real Estate Pro

When someone speaks badly about anyone they are showing their weakness. Wisdom is the order of the day. The cream always rises unless we stir the pot.

Mar 31, 2014 05:18 PM #71
Rainmaker
456,236
Shannon Milligan, Richmond VA Real Estate Agent/Associate Broker
RVA Home Team - Richmond, VA
RVA Home Team - Winning with Integrity.

Very true, what others say about us is none of our business. Our business is to be true to ourselves and the rest will fall into place. 

Here is to a contract coming!

Mar 31, 2014 11:06 PM #72
Rainer
52,166
John Jonas
ReplaceMyself - Virtual Assistants - Highland, UT
John Jonas

very smart and mature way to handle such an "attack". congratulations on your success!

Mar 31, 2014 11:51 PM #73
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