First Real Estate Transaction - Nerves and Support

Real Estate Agent
Buying your first home can be scary.  
Having your first transaction as a real estate agent be for a first time home buyer is even scarier.  Ok, well I thought so. And that is precisely what my first real estate transaction was.  All nerves and hiccups in the transaction aside (and there were hiccups), I was very fortunate; from the clients that I worked with to the education and support my brokerage provides.
Enter Joan & Eric. I worked with Joan in a previous life.  When she and her fiance decided to start looking for a home she remembered me.  Hooray!  They both were aware that I was new to real estate but had confidence that I would find them the right home for the right price.  Also, having worked with Joan, she knew that if I didn't know something that I would find out.
They had one particular home in mind.  If this wasn't The One they were planning on waiting a year and saving more.  Needless to say, it wasn't The One and they did keep looking.  We had a routine.  Once we got in the home we'd locate the basement.  Eric would check it out while Joan and I waited patiently.  If we got his nod of approval we'd carry on with the rest of the tour.  There were a few that we left immediately after the basement inspection.  It only took about 6 houses before we found it: a charming 3 bedroom A-Frame in Colden, NY.  It was on a hill, there was a stream behind the house, amazing view of the changing leaves in the fall.  The perfect first home for them.
Enter Keller Williams Realty.  KW focuses on education: educating their agents who then can educate their clients.  The amount of webinars, manuals and in person training that was (and still is) available to me was crazy!  If you've been following me throughout my career, you'd know that I love learning and get bored easily.  So the fact that Keller Williams had all this new knowledge to keep me entertained was a dream come true.
Another gem that KW offers is a mentor program.  Every new agent is paired up with a seasoned agent to help them with a number of the transactions.  Thank goodness for my mentor Kim.  I have used and abused her over the years looking for help.  When Joan and Eric were ready to make an offer on a home, my mentor was with me every step just as I was there for my clients.  After she helped me put together the sales contract , she even presented and went over it with my clients for me.  Thankfully, they were completely in the loop regarding my training and the mentor program.  I sat right next to them while the contract was explained to them as if I was buying it with them.
Closing took 3 months, the longest 3 months of my life I might add...  These are the "hiccups" we encountered
  • Septic had to be tested but the home was vacant
    • seller moved back in for 30 days
  • Well water was tested then the report was lost while we waited for the septic to be ready
  • Mortgage company wouldn't accept the well report because it passed with use of achlorinator...
    • we had a private test done at the buyers expense

All that on top of the buyers taking care of their loan. Now, whenever possible, I avoid well and septic... Kim and the rest of the Keller Williams Buffalo Northtowns office were always there offering support and help if needed.

In the end, I am ever thankful and grateful for Keller Williams excellent systems/programs, my mentor Kim and understanding clients that had faith in me.  And some kind words to boot!

Comments (8)

Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

What a great story!  Joan wrote a nice testimonial....I hope she and Eric are very happy in their home!

Apr 23, 2014 04:58 AM
Sarah Lynn Jaskowski
Williamsville, NY
House. Home. Today.

Thank you Sharon.  They are.  I don't get to see them much because they're in snow country and I'm not messing with that ;)  We try to get together for a BBQ in the summer.  Thanks for stopping by!

Apr 23, 2014 07:56 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Sarah, I wish all agents got training and mentoring. Far too many are sent out into the trenches will little or no working knowledge of the contracts or process. This is a great story. 3 months but you closed it.

Apr 23, 2014 11:45 AM
Sarah Lynn Jaskowski
Williamsville, NY
House. Home. Today.

Thanks Kathleen!  I'm still learning and my mentor is still available at a moments notice.  If she's not, the owner, team leader and any number of fellow agents are there to help.  I love my KW family =)

Apr 23, 2014 10:53 PM
Karen Crowson
Coldwell Banker Residential Brokerage - Rancho Bernardo, CA
Your Agent for Change

That was certainly a memorable experience. I'll bet those that followed seemed a heckuva lot easier than that first one. Thanks for entering the April Contest!

Apr 28, 2014 03:06 AM
Sarah Lynn Jaskowski
Williamsville, NY
House. Home. Today.

Thanks for stopping by Karen!  If they one had been easier... Every transaction that followed immediately there after was something I had never heard of or experienced yet (clearly)  But again, I had a great brokerage and mentor backing me up.  I'm currently working on some normal/easy closings and its making me nervous.  This is too easy... =)

Apr 28, 2014 03:20 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Having formal training after you are licensed is critical in this business.

Apr 29, 2014 02:55 AM
Sarah Lynn Jaskowski
Williamsville, NY
House. Home. Today.

Agreed Chris Ann!  It's wonderful that my Market Center provides new agent training, a mentor program and continuous education throughout the year.  If someone wants to know about a topic they arrange a training.  It's wonderful.  Never stop learning!

Apr 29, 2014 03:00 AM