Buying your first home can be scary.
Having your first transaction as a real estate agent be for a first time home buyer is even scarier. Ok, well I thought so. And that is precisely what my first real estate transaction was. All nerves and hiccups in the transaction aside (and there were hiccups), I was very fortunate; from the clients that I worked with to the education and support my brokerage provides.
Enter Joan & Eric. I worked with Joan in a previous life. When she and her fiance decided to start looking for a home she remembered me. Hooray! They both were aware that I was new to real estate but had confidence that I would find them the right home for the right price. Also, having worked with Joan, she knew that if I didn't know something that I would find out.
They had one particular home in mind. If this wasn't The One they were planning on waiting a year and saving more. Needless to say, it wasn't The One and they did keep looking. We had a routine. Once we got in the home we'd locate the basement. Eric would check it out while Joan and I waited patiently. If we got his nod of approval we'd carry on with the rest of the tour. There were a few that we left immediately after the basement inspection. It only took about 6 houses before we found it: a charming 3 bedroom A-Frame in Colden, NY. It was on a hill, there was a stream behind the house, amazing view of the changing leaves in the fall. The perfect first home for them.
Enter Keller Williams Realty. KW focuses on education: educating their agents who then can educate their clients. The amount of webinars, manuals and in person training that was (and still is) available to me was crazy! If you've been following me throughout my career, you'd know that I love learning and get bored easily. So the fact that Keller Williams had all this new knowledge to keep me entertained was a dream come true.
Another gem that KW offers is a mentor program. Every new agent is paired up with a seasoned agent to help them with a number of the transactions. Thank goodness for my mentor Kim. I have used and abused her over the years looking for help. When Joan and Eric were ready to make an offer on a home, my mentor was with me every step just as I was there for my clients. After she helped me put together the sales contract , she even presented and went over it with my clients for me. Thankfully, they were completely in the loop regarding my training and the mentor program. I sat right next to them while the contract was explained to them as if I was buying it with them.
Closing took 3 months, the longest 3 months of my life I might add... These are the "hiccups" we encountered
- Septic had to be tested but the home was vacant
- seller moved back in for 30 days
- Well water was tested then the report was lost while we waited for the septic to be ready
- Mortgage company wouldn't accept the well report because it passed with use of achlorinator...
- we had a private test done at the buyers expense
All that on top of the buyers taking care of their loan. Now, whenever possible, I avoid well and septic... Kim and the rest of the Keller Williams Buffalo Northtowns office were always there offering support and help if needed.
In the end, I am ever thankful and grateful for Keller Williams excellent systems/programs, my mentor Kim and understanding clients that had faith in me. And some kind words to boot!