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Identity Theft Can Be a Bigger Problem than You Think

By
Services for Real Estate Pros with Information Security Consultants LLC

Pop Quiz.  True or False.  (Answers in the article)

1) 70% of Identity Theft is related to credit cards.

2) Identity Theft can cause injury or death to its victim.

3) Identity Theft can absolutely be prevented.

Thanks to cute commercials, most people think of identity theft as a financial nuisance that can be prevented with credit monitoring.  Nothing could be further from the truth.

Credit monitoring is definitely an important facet of ID theft prevention.  But it is not foolproof.  It is only helpful in certain types of financial matters, and then only when changes are reported to credit repositories in a reasonable time.  There are also numerous private data services like Choice Point and Lexis Nexis that sell our information left and right.  It’s big business, and does not show up in credit monitoring.

In addition, ID theft can involve other areas of our lives, such as our driver’s identity, medical records, social security and tax identity, and even create a criminal record.

The best defense is self-vigilance.  And even that isn’t foolproof. 

You can (and should) check all your accounts line by line for fraudulent charges and report discrepancies immediately.  This includes your medical records, insurance Explanation of Benefits statements and your Social Security Estimate of Benefits statements.

You can (and should) use a cross-cut shredder to destroy any unnecessary documents with personal information on them.  This includes credit card offers as well as old credit cards, CDs and DVDs.

You can (and should) protect your computers from hackers with a suite of products that work together to keep your information secure.

You can (and should) follow many other steps to protect your personal information.

You can take all possible measures, but you can’t stop data that is out of your control from being lost or misused.  This data might with your doctor, your insurance agent, your bank, the car dealership, the IRS, retailers, and so on. 

According to the Identity Theft Resource Center, there were 448 reported data breaches in 2007, up from 315 in 2006 and 158 in 2005.  So far, through May 25, 2008, there have already been 155.  Do the math.  We’re on pace for another new record (665).  The breaches take place in businesses, medical facilities, government/military organizations, educational institutions, and banking/financial/credit institutions.

Last year over 127 million records were potentially exposed to harm by hackers, lost laptops, stolen back-up tapes, missing papers, and/or dishonest employees.  That number does not include figures in breaches where the exact number of identities is unknown.

Unfortunately, no matter how vigilant one is, identity theft cannot be fully prevented.  There is just too much information floating around.

Don't  Underestimate the Effects of Identity Theft

Identity theft can lead to serious consequences that you may learn about at the worst possible times.

Imagine you are out driving on a Sunday with your family and are stopped by an officer because you were traveling a few miles over the posted limit.  The officer is only going to warn you to slow down if your driving record is clean, which you know is true.  Upon checking your record he finds there is a warrant for your arrest for skipping a DUI trial.  What do you think happens next?

Consider these other situations:

What happens to the person who applies for a job and is told they already work there?  Or at least their social security number does.  Who owes the taxes?  Who gets the social security?

What happens to the woman in a hospital receiving improper treatment because an identity thief infected her medical records during a visit of their own?  The consequences could be serious, even fatal.

What happens to the person who is detained at an airport because a felony was committed in their name?  What if that felony was murder?

Fixing the Problem Can  Be a Nightmare

For some, with simple ID theft situations caught promptly, a few phone calls and a letter or two may quickly resolve the issue with just a few hours inconvenience and worry.

For many unlucky others, it may take hundreds of frustrating hours dealing with many government agencies and clearing their name from numerous databases.  This stressful process can go on for years and sometimes the problems recur.  Many victims lose a lot of time from work in the process.

Laws such as the Fair Credit Reporting Act (FCRA), and the Fair and Accurate Credit Transactions Acts (FACTA) prescribe the rights and responsibilities of consumers and businesses for account fraud and many financial ID theft issues.

However, victims who need to unravel more complicated financial cases, or clear their name from criminal databases, can find the process to be a nightmare. 

As for medical records, correcting the inaccuracies has no set procedure. Additionally, many record keepers may fear the Health Insurance Portability and Accountability Act (HIPAA) and be reluctant to show you your own records if you allege they contain the information of others as well.  Some states even prohibit the changing of medical records by the rightful patient under any circumstance.

What Are the Remedies?

ID Theft Insurance is one product that seems to be popular, probably because it is so inexpensive.  It’s included in many homeowners’ policies.  There are several drawbacks.  It pays only approved expenses you incur repairing the problem, not the financial losses.  Your claim is at the mercy of an underwriter.  It leaves the actual task of repairing the damage to your name up to you.

Credit Monitoring, as mentioned earlier, is a valuable tool within its limitations.  It still may not detect all financial issues, and has no bearing on the other four areas of ID theft.  It also does not repair any of the damage to your name.

Resolution Services are somewhat helpful, but mainly, they send you a stack of papers and provide advice about filling them out.  You still do the legwork.

Restoration Services provide licensed investigators to perform most of the tasks involved in restoring your identity to where it was before it was stolen.  The best ones also proactively search criminal, driver’s license, medical, and other databases for problems.  Look for a plan that is flexible enough to adapt as the face of identity theft continues to evolve.

Attorney Services are important to read and explain documents you receive, consult with you about your rights and remedies, and write letters or make phone calls on your behalf.  Having an attorney you can call at any time, day or night will be handy if you are stopped by law enforcement, who then discovers that surprise bench warrant with your name on it.

Summary

There are many steps we can take to minimize our exposure to ID Theft.  Watch for more articles with tips and news to help you protect yourself. 

However, the sad truth is- too much of our information is in the hands of others, out of our control.  Since the number of data breaches continues to grow so quickly, it is reasonable to expect that ID theft will continue to be a problem for a long time to come. So, while we take the proactive steps we can, we should also be prepared proactively for the real possibility of being an ID theft victim.

A suite of products providing credit monitoring, attorney services (including 24/7 emergency issues) and managed (not assisted) identity restoration is the best addition to self-vigilance.

As in any developing market, ID Theft protection products include some services of a rather dubious value, from companies just trying to turn a quick profit.  So, buyer beware!  Check out the companies and their services thoroughly.  Look for experience and longevity.  Be sure they have the expertise to carry out their claims.

Jim Dunlap
Roberts Realty - Yucca Valley, CA
I was an identity theft victum 12 years ago when is was not the hop topic that  is today.  When I went to my local police station to report it, ther reply was that this sounds like embezzlement, which is a civil matter.  I still have problems today from tha ttheft 12 years ago.
Mar 25, 2008 06:52 AM
Heather the Realtor Orlando, Lake Mary
LemonTree Realty - Orlando, FL
First Time Home Buyers, Bank Owned Homes
Paul I think Identity theft has to be one of the worst things anyone could experience. I pray that I never fall victim to this. There have to be more ways to protect ourselves.
Mar 25, 2008 06:57 AM
Anonymous
David

If everyone registers their fingerprints with government (i.e. passport agency) and every financial institution and potential employment require finger prints comparison, then dentity theft would be a thing of the past.

 

Mar 25, 2008 09:10 AM
#3
Anonymous
s. wettengel

I first noticed identity theft two years ago when I got my first annual credit report, after I had Sears acquire a judgement of garnishment of wages on me for an account I never opened.  I in turn called every credit card that showed up on my credit reports.  Two of them even showed that I was a co-signer with someone I didn't know.

It's been 2 years now.  Not a single credit card company took my fraud claims seriously!  Now I have every one of those cards charged out and sent to collection agencies.  Plus more opened accounts.  Each of which were maxed out within 30 days after they were opened than abandoned.  On top of this mess I'm now finding out that in 2004 someone took out a mortgage in my name & has defaulted on that, too!  The mortgage didn't show up on my credit history 2 years ago.

This time I was only able to get one out of 3 credit bureaus go give me my credit reports!  Because "I couldn't verify who I took out a mortgage from, and I also couldn't give them the account numbers of 4 of the credit cards I don't have!"

The one I could get stated that NO ONE CAN GET A COPY OF MY CREDIT REPORTS WITHOUT MY PERMISSION!  Yet, listed in the report were 3 businesses that did just that! 

I have lost many jobs, not been considered for many others & this whole experience has completely ruined my creditibility!  The only advice I have been given from athorities has been to either pay off all the debts I didn't accumulate, or hire an attorney and fight it.

My wife and I are completely bankrupt!  To make matters worse, we can't file because my credit reports are currently on a freeze statuse, which all the information I need for chapter 7 is on those reports.  I have hired a Bankruptsy Attorney and they won't help us get those reports.  Infact they won't even refund the money I have already paid down to file.  So we're out an additional $800 on top of everything!

I think that when I origionally found about about the identity theft/fraud on my credit reports, they should have obtained the origional applications for each of them and checked for my finger prints!  Instead they brushed me off & things are now extreemly unbearable!

Jul 08, 2009 05:36 PM
#4