The other day I was at home working on my blog, and there was a knock on the door; it was a representative from a Pest Control Company in the neighborhood servicing my neighbors Mr. and Mrs. So and So. I did not tell him I did not know Mr. and Mrs. So and So. I know he was trying to build commonality. He did a little of his spiel and I said my husband is not thrilled with our pest control company so let me have your card and he will call you. He went on and on for another 10 minutes. I asked for his card a total of 4 times. I told him that I was busy, and he was trying to schmooze up to me; I told him I was not the decision maker. He said he knew I was. I am not when it comes to Pest Control; he finally gave me his card. Well he was right about one thing I am making the decision not to use them because he did not listen. I just wanted his card not a whole spiel and then some.
Here at David Weekley we are taught to listen to the buyer/prospect you are more apt to get a sale if you meet their needs and you can only do that by listening. Had this young man listened to me and given me his card right away, he would have had a shot at our business not now.
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