Calling The Listing Agent Is Not The Best Way To Look At Homes
I recently spoke to a buyer customer that wanted to see one of my listings. As we got into conversation, she mentioned that there were some other homes as well that she was interested in and I said "Great, let me know which ones and I'll set them up!". When she said that she was just going to call up the listing agents to show them, I couldn't help going into education mode.
You see, many years ago before I was a real estate agent in the Portland Metro area, my hubby and I did the same thing. We had NO CLUE as to how the process worked and thought that the best way would be to just call the name on the sign. The listing agents were always willing to meet us and of course we had that "angle" of seeing if they would lower their commission because we came to them and they didn't have to waste time showing us lots of homes. Ha, that never went over well!
That was until we were in an open house and this agent said "You are going about your home search all wrong". What? Wrong? We're intelligent people, how could we be doing it wrong? She went on to say that it's great to get out there and meet a few agents to see how you "click" with them and their work style, but the best way to search for a new home would be to stay with one agent so they can get to know your likes and dislikes and help you hone in on what kind of home you'll be happy with. She was right.
So I went into a brief explanation about dual agency, and how as the listing agent I had a agreement with the seller to represent them fully. Should they like my listing, I would happily refer them to an agent that I know was excellent, but I wouldn't represent them on my own listing. Even though it's legal here in Oregon and many agents do this successfully, I personally don't like the risk that comes with being a "transaction coordinator" and work with both the buyer and the seller.
Two of the common reasons why agents get fined by the state are practicing with an expired license (yes, mine is current) and complaints from buyers and sellers that felt they weren't represented fully even though they agreed to dual agency.
Buyer's, calling the listing agent is not the best way to look at homes. Please do yourself a favor and find a great agent that will be YOUR advocate in the home buying process.
*Note, in certain areas and niches, dual agency is a very common practice. Please ask detailed questions of how you'll be represented if this is the case so you are fully aware.
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