Have Buyers? Here are 5 Top Rules To Help You!
1. Sit down with them and go over the process... what we call a buyer's workshop or buyer's consultation. This will help you ensure that you know what they want and they know what you can and CAN'T do for them. Find out how they like to communicate and use this time to let them know how to best communicate with you... so that hopefully they aren't calling you at 11:30 pm wanting to see a home at 9:00 am. The next part of the conversation needs to happen unless you are wanting to be a volunteer agent! You need to ask them if they want you to work for them and represent their interests in buying a home. Provided that they do, this is the time to provide a buyer's contract to them. You are incurring time and travel expenses and in exchange for this risk you have to have their loyalty.
2. Don't just put them into an automatic search and sit back... communicate! Often times buyers change their minds about location, price and what they really can live with or without. You need to be part of that conversation and it needs to happen at least twice a week. Nothing to talk about you think? Call and ask if they have run across anything that has caught their attention or just call and say I'm just calling to say "HI" and wanted to see if there was anything I can do for you today!
3. Take notes! Take notes! Take notes.... oh and listen first. Notes can come in handy in any transaction and in this day and age where there are lots of texts going back and forth our minds are on overload. Stay sharp, don't forget... take notes.
4. Be fully preparred when you show homes. Pull the MLS and disclosures and tax information and have it in a neat notebook that they can refer back to. Having sheets flying all over the place looks sloppy. Or send them the info to their inbox and have your ipad open and ready for any questions. OH and if your client decides that they don't want to go into the house, be polite to the seller and take the time to call and cancel. They have most likely prepared for you and are excited and that no show/no cancel can turn ugly for the listing agent if you don't cancel. Do unto others...
5. Once you are under contract, communicate well (a couple times a week) to everyone involved in the contract. Stay on top of the dates in the contract and if the loan committment isn't in for example, follow up quickly. Staying on top of situations will help everyone involved.
Now go out and make it a great day and sell something!
Comments(0)