"Transferring a cell number from one company to another is easy...right? Wrong!"
I have done very little other that be on the phone with Sprint Customer Service since last night around 10:00 p.m. and have been on the phone with them a good 3 solid hours today.
Yesterday afternoon I went into a Sprint store and told them I wanted to stop my Verizon account and open up a new Sprint account, purchase a new Palm 755P and sign up for thier $99.99 "All In One" program". I asked a lot of quetions and one of them was how long would it take to transfer my number. I was told the transfer of my number to Sprint would take an hour or two at the most.
Within 2 hours my new phone was up and working and I could make and receive calls. That lasted about an hour and I have not been able to receive calls since then and it is now nearly 3:30 p.m the following day!
After 7 phone calls to Sprint I have now been told that there is a "Portability" issue and it could take 2-3 days for my phone to be fully working! I said ?!>@)(* !!!!! and that was after I had cooled down!
I tried to to suck up to Verizon and reactive my old phone so I don't loose anymore business but it is too late and I can't do anything but wait!
So if you are switching from one cell company to another and keeping your old number "BE CAREFULL"!!
This has been nothing short of a nightmare for someone like me that lives with his cell phone and averages over 3,000 minutes per month of usage!
Posted By: George Tallabas - Boise Idaho Real Estate Agent - Associate Broker
with RE/MAX Advantage, Canyon Counties #1 Brokerage in sales and listings
specializing in Boise Idaho Real Estate and Southwest Idaho Real Estate.
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