I am a control freak, and I'm proud of it

I used to be more relaxed and was a strong believer of "laissez-faire" however with these market changes I find that the most important thing to keep us ahead of our competition, is to show the consumer the following 5 points 

1. we are giving it our best!

2. we wont let something slip through our fingers, in our current market, there sometimes are no second chances

3. every detail counts,

4. every client is unique. The same way a doctor cant subscribe the same medication for every headache, we cant give the same service to all, we must "diagnose" every client to their needs.

5. going the extra mile with personal touches.

 so yes, I am a strong believer that we control our lives, luck is there to too, but ultimately your the one living your life,

so carpe diem and become a freak like me!!