What Makes You a Different Real Estate Agent From the Others

By
Real Estate Agent with Sun Lakes Realty DRE #01492138

What Makes You a Different Real Estate Agent From Others?

 

What Makes You a Different Real Estate Agent From the Others

When I started selling real estate, I did exactly what everyone else did but after a while I started deviating from the norm. My brokerage told me what to say, what to bring to the appointment, prepare a big book with certificates and sample fliers, and a 50+ page CMA which always seemed to confuse the sellers. Wow them with big words and you will be a big success. But I could see in their eyes that I had lost them so I changed my stategy almost immediately. Real Estate terminology is not the way to impress sellers and they were really looking for truth, honesty and professionalism.

 

I started preparing my own smaller CMA. I go through the home first and then we sit down and talk. I prefer to sit in the kitchen or dining room table instead of the living room. Couches are usually over-sized and uncomfortable for everyone.

I like to talk to the sellers one on one. Of course I have a slide show on my iPad and laptop but I don't think sellers really want to watch a video but instead they prefer to talk to me. I ask them and rarely does anyone want to see it.

I do not really talk about 'ME' but instead I like to talk about THEM and their HOME. I ask them questions and we talk about their feelings, wants and needs. 

At the very end of the interview, I ask them if they have any questions about my marketing, my internet skills, selling procedures, educational background, my resume, my brokerage or anything? I usually get the same answer which is "No we checked you out and found out about you on the internet before we ever called you".

Then I discuss their home, features, what I think we should do to sell it and what price I would pick but I ask them this too. How much do you think your house is worth and why?

In summary, everyone can bring the books, show the videos on their iPad (maybe not as many agents are not iPad savvy), print a 50 page CMA, but not every agent can sit down and have a comfortable conversation with the sellers. Being likable, liking people and being comfortable is something that not everyone can do. 

What Makes You a Different Real Estate Agent From the Others

Also I can think on my feet so questions do not stump me in the least. Instead of going off the scripts we all have, I give my clients a honest answer and one they can relate with.

So when I get the question at the begining "What Makes You a Different Real Estate Agent From the Others" I can answer this question honestly, down to earth, one on one, give them basic information that they understand, and then pull out the listing contract and we are then in the MLS within 2 hrs. 

I still take my big book in my briefcase but no has requested to see it when I ask. They just want me to sell their home for the best price possible and as fast as I can. 

 

Thanks for Reading my Real Estate Blog.

California is a dream-come-true state no matter what your needs or wants are. We have year round warm weather, beautiful beaches, rustic mountains and desert communities. If you are looking for a home in Southern California, please contact me. I am a local California Realtor, live in the Inland Empire community and am aware of the local market. I am here to help you find a home or to sell the home you currently own. California has great opportunities to view Nature and Bird Watching. Whatever your needs are, you will find it here in California! From the Inland Empire you are 45 minutes to the beaches, mountains or desert. Housing is affordable in the Inland Empire area!



Kristin Hamilton CABRE #01492138 Keller Williams Realty –Women's Council of Realtors® Member– I am a full time agent and deal in all types of real estate transactions. Trusts, Probate, Short Sales, Standard Listing, Single Family Homes, Apartments 1-4 units, Duplexes and Condos. I am also an experienced REO agent. I sell real estate in the Riverside, San Bernardino, Orange, and Los Angeles Counties. I am a trained and experienced Short Sale agent. If you are looking for a professional and experienced agent, I am just a click away. Google me at Kristin Hamilton-Real Estate Agent. Homeowners and Buyers both will find my services top notch and successful. Call me to sell your home; both traditional and short sales.



Subscribe to my blog; “Kristin’s Inland Empire Blog- www.kristinhamiltonblog.com.

If you want to sell your home, call Kristin @909-557-6966 or email me at kristinhamilton@kw.com

 

Google me at Kristin Hamilton, Keller Williams Realty, Redlands, CA. ©

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Comments (44)

Maya Willner
Willner Realty - Pinole, CA
Achieving Your Real Estate Goals

Love love love this!

Jun 30, 2014 02:38 PM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Mary,

 I totally agree and that knowledge comes with our experience and the numbers. Clients want to know how many houses you have sold so newbies have a problem. I got lucky and farmed one day for 2 hrs and got two listings and then another girl on the street hired me  to sell her sister's house and two of the sister's neighbors listed with me so from one day of farming I closed 5 escrows in 45 days. I thought real estate would always be this easy! But it gave me a nice resume to show sellers. 

 

 

Jun 30, 2014 02:44 PM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Janet,

That is great and I am sure you did a terrific job too. Some of these agent's from big firms do not seem to have the compassion. Now I work for Keller Williams but I am my own boss and do my listings without scripts and videos normally. It is boring to sit there while the people look at a 3 minute presentation and they get bored too. But when we are talking, time flies by and I build rapport with them.

Jun 30, 2014 02:48 PM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Travis,

That is great that they remember you so you must make a great impression on the sellers. Seller's want the best and I am sure you do a terrific job. 

Jun 30, 2014 02:50 PM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Sharon,

I can usually think of something honest and clever to say when I am asked a difficult question and rarely am I stumped but a few times. Some of my short sale people tend to get defensive and I just have to sit back and let them talk and vent a little. I do understand but I have learned when to be quiet and wait until they are through venting.

Jun 30, 2014 02:53 PM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Maya,

Glad you do as I wrote it from my heart. I thought about this for two weeks and this was what I decided on.

Jun 30, 2014 02:54 PM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

Your approach is great.  You let them talk and they basically feel good being able to communicate with you.

Jun 30, 2014 04:22 PM
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

Everybody has talking points and simply by training and experience, it evolves from scripted content designed to persuade and convince your listener to take action. Sellers are looking for an agent who will sell their home for the price that they want to get, yet, it's the professional agent who must determine if the seller is reasonable, cooperative and understanding about the selling process and if not be able to disengage and thank them for the opportunity. 

Jun 30, 2014 06:07 PM
Mike Kozlow
Mike Kozlow Real Estate - Lakewood Ranch, FL
Broker

AMEN SISTER! I learned a long time ago that "honesty is the best "con". Scripting for me, is not honest. "know you customer" is the rule of the sales world and the only way to do that is to listen and ask questions. Be genuine and you will succeed. Great post.

Jun 30, 2014 10:15 PM
Teri Pacitto
Compass - Westlake Village, CA
Real Estate, Your Style...Your Home...My Specialty

I also take the personal approach for my listing appointments.  I've found that sellers really don't care who's #1 or who has the most agents at their company.  All they want to know is price and how long it's going to take to get them sold and on their way to their next destination.  I listen a lot and engage the sellers in conversation.  No books, paper or props.

Jun 30, 2014 11:47 PM
Terry McCarley
Coastal Real Estate - Cape Coral FL - Cape Coral, FL
REALTOR, SRES, CDPE - Cape Coral, FL

I LOVE this post!  Listening to the sellers and buyers we deal with will take us much further than overwhelming them with statistics and real estate lingo ever will!

Jul 01, 2014 12:08 AM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Gene,

Thanks for the comments. I think the direct and honest was is the best.

Jul 01, 2014 12:09 AM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Kimo,

I totally agree and think that experience and confidence is the key to giving the buyer the best product possible.

Jul 01, 2014 12:11 AM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Mike,

I like what you said "Be genuine and you will succeed." Very good motto.

Jul 01, 2014 12:13 AM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Teri,

So true and people with big talk and little experience usually fall through the cracks and end up getting out of the business.  Honesty and hard work is what sells homes.

Jul 01, 2014 12:14 AM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Terry,

I used to print the 50+ page CMA and it was usually so confusing though I would explain it. Sometimes it was just too overwhelming and that is when I said OK I will just give them the facts and maybe a few supporting pages to add to my presentation. Plus I am very GREEN and think it is not a good idea to print all those pages.

Jul 01, 2014 12:17 AM
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

Have to laugh at the 'big book'. Had that, dumped that. I've also noticed that sellers prefer something tangible they can keep or come away with vs. Ipad only. They can review the material I leave with them if they want. It's never 50 pages ever!

 

Jul 01, 2014 08:54 AM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Lyn,

We all learned by the same coaches to carry that big book. I worked very hard to make it personable and even had a picture of my dogs, husband and kids. Now we just talk about them then I bring the pictures the next visit which sometimes is an offer.

Jul 01, 2014 02:46 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Kristin, This is good and good for your clients. Thnk you for entering the contest.

Jul 03, 2014 01:31 AM
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Debbie,

Thanks for the comments and it was a fun challenge.

Jul 03, 2014 03:05 AM

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