What Sets Me Apart From The Competition

By
Mortgage and Lending with FHA, VA, Jumbo, Downpayment Assistance, Conv. NMLS #276329

What Sets Me Apart From The Competition?

The answer to that question is:  SERVICE!!

In the Mortgage industry, we all have similar products (rates, programs & time-line).  To offer service, this is something intentional.  This is something that I choose to offer.  This is a decision that cannot be managed; it is an action of the heart, mind and soul. 

Sometimes people will overlook service, for what they think as getting a better deal.  But Service goes hand and hand with the rate, program & procedures.

SERVICE also means keeping up on the guidelines and flow of the industry.  Some Loan Officer play the numbers game.  Get as many people through the system without regard as to whether they fit the program or have the proper qualifications to get the loan.

My vision and plan has always been to work with the highest level of Integrity and SERVICE, which is due my customers.

SERVICE is not just about learning new guidelines, but SERVICE also means keeping up on the technology.  Providing service has to be across the board with regard to technology.  Many buyers are very savvy when it comes to technology and to service that demographic, technology is the way to service them.

Sometimes Service means going the extra mile to make sure your client feels comfortable with their choice of a loan product.  It may include doing a manual package, where you go to the client’s home to have the documents signed, keep them abreast of the progress of their loan.  Even deliver not so good news, when you have to.  Be honest about the status of their loan.  Sometimes Service is not always good news, but the truth about what is going on with the loan.

 

By continuing to learn, keeping up with new rules, guidelines & regulations, technology updates, communicating with my clients,  and keeping up with the needs of my client, that will provide  SERVICE and SET ME APART FROM THE COMPETITION!

 

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Lisa Perry, Senior Loan Officer

"Your Northern VA Mortgage Specialist"

540-273-2733

NMLS ID #86548 / 276329

Email:  LPerry@fhmtg.com

Apply on line:  LisaPerrryLoans.com

 

 

 

 

 

 Proudly Serving Washington DC, Virginia & Maryland

Comments (3)

Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Thanks for sharing some of your success.

Have a most productive summer as home buyers continue to take advantage of the very attractive mortgage interest rates.

Jul 01, 2014 09:32 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Lisa, Your clients are lucky to have you providing such good service. Communication is important and you give it. Thank you for participating

Jul 03, 2014 12:34 AM
Ron Marshall
Marshall Enterprises - Saint Michael, MN
Birdhouse Builder Extraordinaire

You have a service oriented personality and I know that your clients believe in you!  Congratulations on this excellent post!

Oct 06, 2014 08:07 AM