I have a client to give away!! Anyone want one?

I supervise an agent in my office. I keep track of what I give him so I cna make sure he's converting leads and if he isn't why isn't he.  If you can't track it, you can't improve it. 

Lead generation is not the easiest thing in this market and to not follow up on at least one is a major sin/mistake/lapse/issue/loss. Follow up, follow up, follow up and always follow up would be a good motto for any slackers out there.

I would keep a record although based on what happened with this client, I don't know if it would help.

Scrub the agents you are providing leads to a little more carefully.  If they aren't responsible enough to follow-up . . . N-E-X-T!

Great business model for your agents; but such unresponsive agents makes me wonder what's in it for you/the firm.

I'd expect tracking of all variables (who gets it, who doesn't ask for it) and most importantly, who closes it.

Your agents may need some butt kicking to figure out how good they have it, since you are given them much more than stale leads here.

James, accountability is the key. As an independent agent, lead generation is MY JOB - so lucky those agents are who you send the leads (and still don't act on it!)

I always track it and keep up with what is going on.

I went through a time where I didn't list and sell, but I had to go back to it. The agents weren't working hard enough.

I would keep track of who I gave the lead to and require they give me a report every two weeks. That lead came to you and therefore it is your reputation that would be affected by non response. I use my a Gmail folder for my leads so they stay top of mind they are a gift and each one shoul be handled with care.

Definitely keep track - I would not reward the doofus agent with another lead but send it to those who work your leads. As others have noted it reflects badly on the company if the leads are not contacted.  if you have any leads for the Washington DC area - I will definitely follow up for you and stay in touch!

James, I do keep up with leads that I pass out to my agents. I expect and ask for updates weekly. 

Wow, this is eye opening and either you are in this real estate business to accept clients or not...probably should keep a list of who does accept new clients James!

James Dray I missed this post.... congrats on the feature....and you definitely MUST keep track of where the leads go and the progress with the leads....those who are not closing and make no money need to be "reinterviewed" in my opinion....

James Dray We always track out our referral leads in order to keep everyone focused and honest. We do follow-up with both lead and agent. Thank you CRM system.

James a great eye opener and why we need to follow through, thanks.

Sounds like follow up is in order here.  I suggest always keep a record to know who is doing their job!

if they hit your website you certainly should be doing the follow through as it will only relfect badly on you if no one ever contacts them.

You might want to put a name of a client into the subject line, in that case it would be easier to find all emails you sent out with this lead.

Congratulations on a successful sale!

James,

since your website works so well, I checked it out. Do you use market leader for all online juice of this site?

This is so true. Many agents lose business due to poor follow up skills. Drives my Broker nuts when he hands out leads and no one follows up.  The sad thing is, these are the same agents who will gripe you are a competing broker  :-(

James Dray,  as an Independent Contractor who receives daily Broker IDX Leads from my Broker, I am well aware of my responsibility to immediately - not only follow up, but also to remain in contact with these leads. Also, I understand the frustration and disappointment of my Broker when he follows up on the actions of his agents (very easy with the broker IDX for my Broker to check on his agent's activity on these leads - just takes my Broker seconds to do this). I like the above comments and recognize the comment of Tammy Adams ~ Realtor Maricopa, AZ   - "Drives my Broker nuts..."  I so appreciate the leads and believe me, it does require diligent and consistent daily effort on my part. Also, I can notice when I sometimes fall behind the mark I have set for myself. Yes James, keeping a spreadsheet or journal is wise.