One of the most confusing things my team deals with on a daily basis is responding to questions from home buyers - and not getting a reply back. Sometimes the reply comes back with a "stop bothering me" email reply. Huh? But you contacted us?
Most Home Buyers today start their research and home search on the internet. It is a great place for them to do so. There is so much good information out there; however there is probably more mis-information out there too!
Much of the time; these home buyers are in the beginning stage of their search and they click on the "I want more information" button on their favorite website. What I don't understand is when they get a reply (our replies are very quick - unless in the middle of the night - just a few minutes at most) - these question askers act like - OH NO SOMEONE RESPONDED!
It is understandable that they don't want or (think they) even need a Real Estate agent at this point in their search; but what should be understood is emailing and asking a question and then never responding - is like calling someone and hanging up if they answer. It's annoying and a bit rude.
Home Buyers - You should know that when you press that "I want more information" button - that a real person is going to answer you. If you don't want that - then don't ask the question. If you do - know that Real Estate agents don't bite. We won't make you sign a contract to answer your basic questions or meet with us. There is no up front charge to tell you about the home buying process. And yes; we will help you - and if you choose to work with us - great; if not - then just tell us.