You Have a Calming Effect on Me...

Real Estate Agent with eXp Realty 442805 Ohio

Buying a home or Selling a home can be very stressful, each on their own, combine the two and it definitely can get a bit tense.


I was meeting with one of my clients who was doing just that, selling a current home and purchasing a new one.  I usually meet in person so that I can truly focus on that one individual, read their body language and determine their emotional levels.  


When I walked in to talk with my client about the details of the home inspections on both the purchase and sale (yep, everything was happening at once), I could quickly see she was anxious and worried.  


I asked how she was doing and she confirmed with her words just what a wreck she was.  So, I asked for a cup of tea and made my way to the kitchen table where I spread out two piles.  


When she sat down I explained that we would take it one step at a time, focusing on one transaction at a time.  About 5 minutes into the discussion, she looked up at me and said, "I feel so much better.  You really have a calming effect on me."


I smiled and thanked her and said a silent thank you prayer that she was able to relax. It's Not the First Time I've Heard This. I've heard this from family, friends and other clients.


Call Christine Pappas Ohio RE/MAX Real Estate Agent


A lot of people around me have said some kind of variation to this throughout my life. So, when I got into the real estate business, I vowed I'd be the calm in my client's storm.   


I've had people cry on my shoulder, call to just discuss, scream (not at me - just the venting kind), some people worry themselves frantic and some people just need questions answered and reassurance. 


So many people think it's easy to be a real estate agent. That you just stick a sign in a yard or take an order and deliver a set of keys.  There's a whole big journey in there too and I'm happy to see each of them through their own journey of home ownership!  These are the kind of moments that are my biggest reward. 


...yes, we got the house sold and she's moved into her new place and is very happy.


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Copyright© by Christine Pappas 2014 *ALL RIGHTS RESERVED*

You Have a Calming Effect on Me...


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Andrew Mooers | 207.532.6573
Northern Maine Real Estate-Aroostook County Broker

Great graphic.

Jul 16, 2014 12:19 AM #1
Christine Pappas - REALTOR®
eXp Realty - Willoughby, OH
eXp Realty - Because Experience Matters

Thank you Andrew :)

Jul 16, 2014 12:23 AM #2
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Good for you Christine - and this is one of our most valuable assets as an agent. Buying and selling a home is a very emotional period for people, the ability to keep things calm and centered and moving forward during the ups and downs is the key. Great job. 

Jul 16, 2014 01:07 AM #3
Josh Gidcumb
Keller Williams Realty - Champaign, IL
Real Estate - 217-202-0571, Champaign, IL

Some people just need everything spread out in front of them and be told everything will be ok. Coupling buying and selling at one time, can be a very stressful time for sometime. Good thing your client had you on their side to guide them!

Jul 16, 2014 01:26 AM #4
Dan Hopper
Dan Hopper - Gold Way RE - Westminster, CO
Denver Broker / Author / Advocate/Short Sale

Very nice, Christine.  That is the way to assure your clients you are truly in control of ALL situations.  Becoming a person they have confidence and trust in, goes a very long way!

Jul 16, 2014 01:32 AM #5
Rob Marken
Bend River Realty - Bend, OR
25+ years experience in Bend

Having a calming effect of people is great in our line of work.  There can be a lot of stress associated with selling/buying and moving.  Thanks for sharing your experience.

Jul 16, 2014 01:37 AM #6
Anna Banana Kruchten CRS CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ

Christine - we are the ones to stay calm and carry on! Your clients are lucky to have you on their side....I feel calmer somehow too!!

Jul 16, 2014 04:52 AM #7
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

And never let 'em see you sweat! Thank you for sharing the great story Christine!

Jul 16, 2014 05:23 AM #8
Dana Hollish Hill
Hollish Hill Group, KW Capital Properties - Bethesda, MD
REALTOR and Productivity Coach

That is a great quality to have as a real estate agent. I have a friend who is a Realtor as well and she is the most calming person. She seems to attract a lot of older clients who really appreciate her calming manner. I sometimes find myself emulating her bahvior when I sense that a client is anxious. 

Jul 17, 2014 01:25 AM #9
Kathleen Vetrano
RE/MAX Gateway - Falls Church, VA
Helping YOU Achieve YOUR Dreams

That's wonderful Christine, I know your clients are fortunate to have you as their agent.  There is so much more than contracts and marketing in real estate, it's a time of life changes that can be excillirating as clints move forward.  However, most often our clients need the professionalism, guidance and reassurance through the process and a great agent supplies that also.  Good for you!

Jul 17, 2014 07:50 AM #10
Christine Pappas - REALTOR®
eXp Realty - Willoughby, OH
eXp Realty - Because Experience Matters

Thank you Debb, I try very hard for my clients.

Josh, Thanks you.

Thank you Dan for your kind words.

You're welcome Rob and thank you.

Aww, so sweet Anna Banana.

Right on Wanda!

I bet your friend would love to hear that Dana.

Thank you Kathleen, we have to be the whole package.

Jul 20, 2014 12:41 AM #11
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

This does not surprise me about you at all!  I always shudder when I see some of the drama some agents seem to carry with them all the time - and wonder if they transfer that drama to their clients, who must be stressed enough.   I think it is essential to be calm for our clients, no matter what we are conveying to them. 

Jul 20, 2014 02:14 AM #12
Christine Pappas - REALTOR®
eXp Realty - Willoughby, OH
eXp Realty - Because Experience Matters

That's so sweet of you Susan! I completely agree, I've often wondered that myself.

Jul 23, 2014 06:35 AM #13
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Christine Pappas - REALTOR®

eXp Realty - Because Experience Matters
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