Referrals are Not for Everyone.....

By
Real Estate Agent with EXP Realty 414-525-0563 57026-90 Broker

   We appreciate being referred to Buyers and Sellers by agents from other parts of the country....from Active Rain...from other Keller Williams agents who have read our profile and feel we referralswould be a good resource/realtor for their Seller or buyer, from our past clients and customers who are just the best as well as our network of business associates.  Over 95 per cent of our business comesss from this variety of referral sources with which we continually network.

    We are given the referred Seller or Buyer's contact information and they are usually given ours and there has been this sort of "informal introduction" on email and in conversation before we actually speak to the referred party.

 The warm introductions we have had from the referring party pave the way for the beginning of a successful relationship.

   Once in  a great while...we contact the referred party and they tell us that they never asked for...do not want a referral and prefer to work with ....a family member ....search for homes on their own...offer their home as a FSBO...whatever the circumstance and cannot understand why we are calling them to offer our services.  For Sale by OwnerWe honor their wishes and let them know we are available for questions or service should they change their mind.

    We get back to the referral source and tell them the "Referrees" response.  We leave the "option door open" but do not see it as our job to convince them that referrals are best and they are wrong.  Just as it is a willing buyer to a willing seller...it is also a willing "Referr-ee" to an agent...the Buyer or Seller decides their own course of action.

    If you are looking for agents in southeastern Wisconsin who offer prompt service and proven results for all things real estate...Call the Hansons, we are happy to offer our services and make the happily ever after chosen by the Client or Customer, a reality.
 

Posted by

Sally K. & David L. Hanson, ABR, CDPE, CSS, e-Pro,ILHM, REDS


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Rainmaker
2,346,102
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

I've been around long enough to know that "nothing" is for everyone.  There are always exceptions.

Jul 22, 2014 11:41 PM #1
Rainmaker
3,256,195
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

True story Roger....like the old commercial "Mother please...I would rather do it myself"....it is what some people prefer.

Jul 22, 2014 11:49 PM #2
Rainmaker
3,135,535
Kristin Johnston - REALTOR®
RE/MAX Realty Center - Waukesha, WI
Giving Back With Each Home Sold!

Noone wants to be pressured into anything...your soft sell approach is clearing working for you!

Jul 23, 2014 12:38 AM #3
Rainmaker
4,452,240
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Sally & David,

Yes, indeed, I know what you mean.  We had an association with a company who often sent us referrals to work with us, only to be told by the referral that they were not interested.  A

Jul 23, 2014 01:44 AM #4
Rainmaker
3,256,195
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

We too prefer when referrals know they have been referred and it is a "warm introduction"

Jul 23, 2014 02:13 AM #5
Rainmaker
1,847,340
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

That's a huge percentage!  And good for you.  Your recognition of the relationship is what makes you so successful.

Jul 23, 2014 05:46 AM #6
Ambassador
3,876,008
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Sally & David- that happens sometimes. You never know what happens, perhaps they change their minds, perhaps they agreed to have someone referred to them because they didn't know what else to say. 

Jul 23, 2014 10:41 AM #7
Rainmaker
2,257,495
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Sally. Like yourselves, all our business comes from referral and they are always welcome. It can be very frustrating if the person I call has no clue who I am and why I am calling.

Jul 23, 2014 06:54 PM #8
Rainmaker
3,256,195
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

It is beyond me why the "referrer" even considers it worthy of a fee.

Jul 23, 2014 07:02 PM #9
Rainmaker
3,817,729
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good morning Sally and David,

There are always exceptions! I think sometimes referrals are not based on a real relationship but as a passing acquaintance and that is where the problem begins:).

Jul 23, 2014 07:23 PM #10
Rainmaker
4,797,361
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Unfortunately referrals like this invite some questions about the referring party.  Though at times, it's not their fault.

Jul 23, 2014 08:35 PM #11
Rainmaker
2,021,336
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Sally,

Leaving the Option Door Open is good business practice. I know that whoever comes to you and accepts will be so happy and satisfied. Everything you do is open, honest, and accurate. I couldn't think of a better person than you.

Jul 24, 2014 12:16 AM #12
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Rainmaker
3,256,195

Sally K. & David L. Hanson

WI Realtors - Luxury - Divorce
For All Things Wisconsin Real Estate...Call the Hansons
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