Heat Wave and Murphy's Law

By
Real Estate Broker/Owner with Charlemagne International Properties BRE# 01147470

California Desert

A client is happily ensconced in her new digs in the desert after the hassle of selling one property and purchasing a replacement home.  It's been a hectic couple of months but we pulled it off even as she continued to run her home-based business and the thermometer soared into summer triple digit territory.

Last night she felt she finally had the chaos under control and treated herself to dinner and a movie with a friend.  When she returned home the house was as hot as the outdoor temperature and the air-conditioner was dead quiet.

The California desert can be unmerciful with its steady heat and unrelenting sunshine making air conditioning is as important as heat is in cold country.  I received a text at 10 PM.  " AC not working and I'm dying."

Thankfully, she was exaggerating, but fortunately she was able to go to a friend's house and I scheduled a rush service call with the home warranty company.  Naturally, today is Sunday and the home warranty representative could not promise a Sunday service call, but how great it was to be able to say to my client, "Relax, we've got you covered."  It may take a day to correct the problem but Charlemagne International Properties never closes an escrow without a home warranty in place.  

So much for a relaxing Saturday night.  :)  But hip, hip, hooray for home warranties!

 

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Topic:
Real Estate Best Practices
Location:
California Riverside County Rancho Mirage
Tags:
home warranty
clients first
customer centered real estate representation
norma toering charlemagne intl properties

Spam prevention
Show All Comments
Rainmaker
1,850,405
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Things never break at convenient times, do they?  I'm with you 100% about home warranties. I've not had such a dramatic use of one, but they have saved my buyers much grief. Stay cool today!

Jul 27, 2014 01:25 AM #1
Ambassador
1,584,361
Norma Toering Broker for Palos Verdes and Beach Cities
Charlemagne International Properties - Rancho Palos Verdes, CA
Palos Verdes Luxury Homes in L.A.

Lottie - Yes, I'm tired this morning, but happy to know my client is singing my praises.

Jul 27, 2014 01:54 AM #2
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?

Ambassador
1,584,361

Norma Toering Broker for Palos Verdes and Beach Cities

Palos Verdes Luxury Homes in L.A.
Ask me a question
*
*
*
*
Spam prevention

Additional Information