Always Pay Attention to Details-disaster averted

By
Real Estate Agent with Compass CA DRE# 01215160
https://activerain.com/droplet/4lHD

Today I received an email from a client with this excerpt:

Disaster Averted"Hi Lottie,

In the process of renovating the .... house the contractor discovered the little dip in the living room floor that you found was actually quite a big problem.  When they went into the crawl space to shore up that area they discovered that the entire roof beam was being held up by one 2x4 that was slowly sinking.  If that hadn't been discovered, he says eventually that 2x4 would have snapped and the entire ceiling could have come down.

Whew! Disaster averted:  by you.  Many thanks for your attention to detail."

I represented these clients in their purchase a few months ago. No one had noticed (or mentioned) a dip in the floor until I did my agent's visual inspection and informed the buyers. They put a 2-day property inspection contingency in their offer, did some preliminary investigation and decided to move forward with their purchase.

They are happy with their home, but it could have had an entire different outcome.

Reminder: always pay attention to the details!

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Topic:
Real Estate Best Practices
Groups:
Realtors®
The Lounge at Active Rain
Sotheby's International Realty
POSITIVE ATTITUDE for the Weary Soul
Bananatude
Tags:
details
happy clients
disaster averted
investigate real estate

Post a Comment
Spam prevention
Spam prevention
Show All Comments
Ambassador
891,818
John Meussner
Mason-McDuffie Mortgage, Conventional Loans, Jumbo Loans, FHA, 203(k), USDA, VA, - Walnut Creek, CA
#MortgageMadeEasy Walnut Creek, CA 484-680-4852

Nice catch, Lottie!  Disaster averted is right, you saved the ceiling from collapse, and it's nice to see that your clients are appreciative.

Aug 07, 2014 08:37 AM #1
Rainmaker
1,778,175
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Thanks, John. I'm thankful I caught that when no one else had! One reason I like taking off my shoes--I can feel things underfoot better when barefoot!

Aug 07, 2014 08:45 AM #2
Ambassador
1,641,690
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Lucky for me I have my wife as a REALTOR® partner. Some of us who enjoy visioning the big picture very often can't see beyond our noses for the details. My wife can.

Aug 07, 2014 10:07 AM #3
Rainmaker
1,778,175
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Joe, it sounds like you and your wife make a great team--both sets of skills are necessary.

Aug 07, 2014 10:27 AM #4
Rainmaker
2,791,010
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

Lottie, well done. I frequently point out floors that slope when buyers don't notice it. I tell them to close their eyes and walk slowly.  I show them first. Once they do that ... they feel it and can see it too. We are not inspectors but we need to have a trained eye.

Aug 07, 2014 12:32 PM #5
Rainmaker
596,598
Nancy Laswick
United Real Estate - Phoenix, AZ
Your REALTOR® For The Valley Of The Sun

Great catch Lottie Kendall ! I'll bet your clients are thrilled that they had your eye and experience working for them. Inspections are so important whether you're a  buyer or seller. I suggested an inspection for a recent listing before we put it on the market. The owner followed my advice and then repaired every item on the inspection. We had a full price offer within 5 days of going on the MLS.

Anyone interested in buying or selling a home in the Bay area should contact Lottie and put her expertise and experience to work. You'll be so glad you did.

Aug 07, 2014 01:59 PM #6
Rainmaker
1,778,175
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Kathleen, feeling as well as seeing helped me here, and other times as well. My feet might catch what my eyes don't.

Nancy, congratulations on getting an inspection up front, followed by the quick sale. Awesome!

Aug 07, 2014 03:53 PM #7
Ambassador
2,739,883
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Good catch.  Buyers agents often catch these defects in the normal course of previewing or showing a property. 

One thing is sure.  This serious defects would NOT have been disclosed on that infamous "Maryland Property Condition Disclosure Statement".

My question is:  Who made the repair and was it completed prior to closing??? 

Aug 07, 2014 09:40 PM #8
Rainmaker
1,778,175
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Lenn, my buyers had been at the house 3 times earlier; I had been there once before. When I went to do my detailed visual inspection, I had removed my shoes, and by chance walked close to one particular wall instead of the more typical walk space, thus felt the dip underfoot.

Offers were due the next day (multiples, of course) and we put in a 2-day inpection contingency. Buyer had lined up the inspector who had done the home inspection; they met at the house the next day to investigate. Buyer was satisfied he could correct the issue, so closed on the purchase.

In the course of some remodeling, he wanted to correct the dip and thus learned the serious nature.

Disaster averted because of bare feet!!

Aug 07, 2014 11:20 PM #9
Rainmaker
1,120,544
Laura Allen, Lake Tahoe - Truckee Real Estate for Sale TahoeLauraRealEstate.com
Coldwell Banker, Tahoe City, CA (530) 414-1260 - Tahoe City, CA
Tahoe Real Estate Agent Helping Buyers and Sellers

Lottie - Great idea to take off your shoes and walk around on the floors.  A good way to feel a dip, slope, or bubble! This is why buyers are smart to work with you, you take the time to pay attention and you put real effort into the process!

Aug 09, 2014 06:56 AM #10
Rainmaker
1,778,175
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

We dodged a bullet with this one, Laura. Hooray for bare feet!

Aug 10, 2014 03:07 AM #11
Post a Comment
Spam prevention
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?

Rainmaker
1,778,175

Lottie Kendall

Helping make your real estate dreams a reality
How Can I Help?
*
*
*
*
Spam prevention