FILING A COMPLAINT Against A
Manufactured Home Park Or Dealer
PART 1
When a resident/tenant of a
Manufactured Home Park
Community or a person/s who
has purchased a Factory Built
Home from a State Licensed
Manufactured Home dealer
has experienced mistreatment,
harrassment, bullying or some
form of abuse know that you
have a place to go for help.
The California Housing & Community Development
Department (HCD) offers the OMBUDSMAN PROGRM.
If you feel you are a victim of any form of mistreatment there are alternatives that you can use other than having to retain expensive legal representation that could cost you not only a lot of money but valuable time and frustration.
As a General & Manufactured Home Contractor, Manufactured Home Dealer and Developer, Real Estate Broker, Property Manager and Expert Witness with 3 decades of experience we will be presenting a series of posts on how a resident/tenant in a Mobile or Manufactured home rent/lease Park Community can file a complaint with the HCD OMBUDSMAN.
FILING A COMPLAINT
Filing a complaint can be done by any one of these processes:
File a Complaint Online (Online forms require Internet Explorer version 5.X or greater.):
Download and Complete a Complaint Form:
- Fill in the Complaint forms from below links and mail them:
- For dealer and private transactions:
- (English) http://www.hcd.ca.gov/codes/ol/forms/form420e.pdf
- (Spanish) http://www.hcd.ca.gov/codes/ol/forms/form420s.pdf
- For Mobilehome Park Act complaints:
- (English) http://www.hcd.ca.gov/codes/ol/forms/form419e.pdf
- (Spanish) http://www.hcd.ca.gov/codes/ol/forms/form419s.pdf
- For Employee Housing Act complaints:
- Please mail all complaint forms to:
- California Department of Housing and Community Development(HCD)
PO Box 31
Sacramento, CA 95812-0031
Contact Us to Request a Complaint Form:
- You may request a complaint form be mailed to you by calling the Ombudsman’s Office at
(916) 263-4742 or (800) 952-5275 or via e-mail at ombudsman@hcd.ca.gov .
Contact Us
- If you have a problem with the interactive complaint forms or downloading complaint forms or other inquiry, here's how to reach us :
- Call: 1-800-952-5275 or (916) 263-4742
- E-mail: ombudsman@hcd.ca.gov
What Happens After You File a Complaint

Call On Us Anytime To BE Your
Go To Guys
For Information & Knowledge about
MANUFACTURED HOMES
800 909-1110
JOHN ARENDSEN 760 815-6977
Scott Arendsen 760 415-1923
scottarendsen@mac.com
JANIS ARENDSEN 760 415-1982
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