Sometimes it's the little things...

By
Real Estate Broker/Owner with Christiansen Group Realty (260)704-0843

I recently helped a retired couple relocate to Fort Wayne from the deep South.

They were the sweetest people in the world when I first met them, but during the transaction they got a little grumpy.  

I can't say that I blame them.

Imagine putting everything in your Realtor's hands when you're halfway across the country and can't see anything with your own eyes.  

 

That had to be a helpless feeling.  

 

They were stressed during the process, especially during the inspection.  

We got everything figured out, and to say that I (Jared) went above and beyond for these clients would be an understatement.  

I can't even count the number of times I drove across town to let different people in for quotes, for the inspection, for the appraisal, and for their family to see it.

 

Smiley faceIt was worth it.  

 

We closed last week and I'm helping coordinate a lot of things for them during their move.  

I got a voice mail from my buyers late Friday night after the closing.  

"Jared, I just wanted to say thank you for everything that you've done for us.  We appreciate it more than you know."  

 

It's those little moments that remind us why we do what we do.  

 

Customer service comes first.  

Period.  

Everything else works itself out.  

 

I love what I do.  

 

 

Posted by

 

 

   

Fort Wayne Realtors Jared and Amanda Christiansen with Century 21 Bradley

Amanda Christiansen is an award winning Realtor with Christiansen Group Realty.

 

Jared Christiansen is a business partner and in charge of marketing and taking care of things behind the scene.

 

Enough about us...

 

Tell us what you want your real estate experience to be, and we will do it YOUR way.

 

Buying a home in Fort Wayne? Tell us your wants and needs. Let us know how you envision your family living.  Tell us what's important to YOU, and we'll find the community and home that fits.  

 

Selling your home in Fort Wayne?  Our job is to make you the most money possible in the shortest amount of time. We offer our sellers professional staging, professional photography, and more internet marketing than most. 

 

We are committed to giving you everything we have to offer.  We are both full time agents and will work around your schedule.  Do nights and weekends work better for you?  NO PROBLEM. We are here to help YOU at YOUR convenience.

 

Amanda can be reached at 260-704-0843, and Jared can be reached at 260-704-0842, or you can email us at JaredChristiansen@gmail.com, or Amanda427@gmail.com.

 

 

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Topic:
Real Estate Best Practices
Location:
Indiana Allen County Fort Wayne
Groups:
Real Estate Rookie
POSITIVE ATTITUDE for the Weary Soul
Diary of a Realtor
Bananatude
Inspiration Station
Tags:
realtors in fort wayne
century 21 fort wayne

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Ambassador
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Anna Banana Kruchten Broker, CRB, CRS
HomeSmart International - Phoenix, AZ
602-380-4886

Jared it is the little things that add up to those important things. Well done!

Sep 04, 2014 06:39 AM #1
Rainer
11,835
Judith Lucca Shane
Wantagh, NY
Coldwell Banker Estates

God Bless - I love reading stories like these!

Sep 04, 2014 06:44 AM #2
Rainmaker
1,529,933
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Jared, thank you for sharing a great story with us. I wish there were more others like you. It's even better for the receivers to acknowledge your kindness.

Sep 04, 2014 07:25 AM #3
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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Jared- That was so sweet of you.  However, I just can't imagine you being any other way.  Sometimes we forget how stressful moving and buying a home can be.  Buyers and sellers need agents like you.

Sep 04, 2014 07:32 AM #4
Ambassador
1,705,160
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

I'd rather work with people like that every day of the week than someone who doesn't appreciate what I do.

Sep 04, 2014 07:50 AM #5
Rainmaker
1,027,150
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

That's when it really pays off - when you know someone appreciates all you do.

Well done.

Sep 04, 2014 08:15 AM #6
Rainmaker
562,101
Women of Westchester Working Together
Women of Westchester Working Together - West Harrison, NY
Women helping Women get ahead

Jamanda -  That is so cool.  You made things so much easier for them, and I'm sure they are appreciative.  I bet they and their family will be recommending you to many others. - Debbie

Sep 04, 2014 09:14 AM #7
Rainmaker
264,371
Dan Edwards 425-276-7008
Keller Williams Realty - Bellevue - Bellevue, WA

"Excellent customer service". It the most important  thing that can set our business apart from the others of it's kind.

Sep 04, 2014 10:34 AM #8
Ambassador
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Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Jared, They'll be raving fans for you and Jamanda's rep will spread even further.  Nicely done :) 

Sep 04, 2014 12:32 PM #9
Rainmaker
456,772
Shannon Milligan, Richmond VA Real Estate Agent/Associate Broker
RVA Home Team - Richmond, VA
RVA Home Team - Winning with Integrity.

People just want to be treated how we would like to be personally treated and it seems as though you accomplished that!

Sep 04, 2014 10:30 PM #10
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Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Those thank yous mean so much and when they are really genuine they are like gold. I know your reputation for giving the best customer service is well known in the Ft. Wayne area. Thumbs up.

Sep 04, 2014 10:42 PM #11
Rainmaker
611,246
Judith Parker
ProStead Realty - Charlotte, NC
CRS, GRI, CMRS, Charlotte, NC

Good afternoon Jared ... congratulations for a job well done and am so glad that they appreciated the value you brought to the transaction.

Sep 05, 2014 04:11 AM #12
Rainmaker
1,561,684
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

So glad they appreciated your efforts.  There can be times when we go the extra mile and . . . . . . . . . . . . crickets chirping.  

Sep 05, 2014 06:08 AM #13
Ambassador
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Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

Thanks for stopping by everybody!  I think we all can agree that sometimes the little things are nice reminders of why we do what we do.  

Sep 05, 2014 06:32 AM #14
Rainmaker
807,567
Troy Erickson AZ Realtor (602) 295-6807
Good Company Real Estate www.ChandlerRealEstate.weebly.com - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Yes, the little thanks we get after we close on a transaction goes a long ways. It's a great feeling when someone appreciates what you do.

Sep 08, 2014 01:22 PM #15
Rainer
7,774
Erika San Soucie
Huntsville, AL
Realtor - Exit Realty North

Great story Jared! Thank you so much for sharing. It is the little things that remind us of why we love what we do. 

Sep 09, 2014 12:29 PM #16
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