Is it OK to Set Boundaries In this Business?

Real Estate Broker/Owner with Wolters Realty & Property Management Company BK3045307

Wolters RealtyI think that sometimes it is assumed that as a Real Estate Agent you are required to always be available. I have read numerous blogs by other Realtors stating that you should always answer your phone, and that you need to be on duty 24/7 to be successful, or even to be considered responsible.  I can’t say that I agree with that.  In today’s technology dominant world, it is sometimes hard to disconnect. There’s always that late night phone call from a possible tenant, or that text at 10 pm, that is not an emergency and just reminds you that you are never really “off duty.” 



As a property manager, I even will occasionally receive phone calls from vendors that choose to work during the day and do their invoicing and or proposals in the evenings and think nothing of calling at 10:30 pm to ask a question.  Five years ago, I would have walked into the office, and listened to messages and received that message the next morning. Today it comes through at 10:30 pm and interrupts my much needed time to re-group, rejuvenate, relax and get myself ready for the next day when I am expected to be on and solve problems and do my job to the best of my ability.



In my chosen profession, I really can’t expect to be able to just punch in at nine am and punch out at five, but I can expect to have some expectation of a schedule.  I choose to stop working a certain time everyday, depending on the day and to respond to “emergencies” only.  So that text that comes across after 8 pm may be read but it will not be responded to until the next day, the message from a vendor that has a question before they can complete their invoice, will have to wait until what I consider to be reasonable working hours to get a response.  I think there are a lot of people that choose to work all of the day, but those people shouldn’t expect the rest of us to have the same mindset.  I used to feel guilty for not taking that call, but I don’t anymore. 


If I don’t have that time of being just me, not Realtor me, or property manager me, but just Cathy, then I won’t be able to do my job as Realtor me or property manager me.  So for me the answer has to be that yes, it is Ok to set boundaries, it’s more then just ok in my case, it’s necessary for my sanity and my success. 




Posted by


~Cathy Wolters~

Your Brevard County Property Management Expert


Your Brevard County Property Management Expert
Your Brevard County Property Management Expert

Comments (4)

Kathryn .
Rentec Direct - Grants Pass, OR
Rentec Direct

Absolutely!  Setting boundaries is not mandatory but necessary for our own well-being which in turn reflects on everything we do.  You are a better manager, more focused and rested to tackle the next day. 

Sep 23, 2014 03:34 AM
Robert Vegas Bob Swetz
Las Vegas, NV

Hello Cathy ... and yes and your post has been featured to the group:


Sep 24, 2014 08:11 AM
Cathy Wolters
Wolters Realty & Property Management Company - Cocoa, FL
Your Brevard County Property Management Expert

Kathryn, you are so right about that.

Thank you Robert :)

Sep 25, 2014 12:50 AM
Robert Vegas Bob Swetz
Las Vegas, NV

Hello again Cathy ... you are very welcome and please take a look at my latest post and all my other groups at AR ;o

Sep 25, 2014 04:38 AM