Realtor Safety; My Thoughts

By
Managing Real Estate Broker with Coldwell Banker Heart of Oklahoma OREC#86951

After the murder of the agent in Arkansas, this topic has been very prolific on our local board's email system. The following is what I suggest/believe is the best way to handle the situation.

 

Realtor Safety

 

If we would ALL stop ‘dropping everything’ and running to show a random person properties we would all be safer and have more time and money in our pockets.

 

I ask potential buyers if they are pre-approved and I hear “What’s that?” followed by “I have looked for the last 2 months with X agents and no one has asked me for that.” (Of course, this tells me they have no loyalty or are simply a looky-loo. This also tells me that, as professionals, we are doing a poor job explaining the process and the benefits to potential buyers of getting pre-approved.)

 

In the old days we pre-approved buyers ourselves (26+ years selling RE.) The buyer had to go to the mortgage office, fill out all the paperwork and sign everything. The process could take several days or much longer, since a meeting had to take place.  The 'drop everything and run' mentality is a hold over from this era.

 

Today, a pre-qual (which is worthless IMO, but another topic entirely) can be done in 15 minutes and a pre-approval in much less than 24 hours.

 

We are professionals, but we don’t give that impression at times. If we make ourselves available at the 'drop of a hat' we are giving theimpression that we DON'T do anything, but sit around waiting for the phone to ring. Also, it shows a lack of respect/professionalism to a seller when we call to schedule an appointment in 15 minutes. (I am guilty of this one, too.)

 

Make a pre-approval a requirement before showing. It is so easy to do: Blame your broker, blame the seller, blame the listing agent. Say to the potential buyer, “It says in Realtor remarks that buyers must be pre-qualified before showing” or “It is company policy that buyers be pre-qualified before showing”.

 

If we all request/require pre-approvals it will eventually become the norm and be expected by buyers and sellers. We have to educate (train) the public and establish the way things are done.

 

If we don’t run every time the phone rings we are perceived as more professional and perception is more than half the battle. You can’t simply show up at the doctor’s office, lawyer’s office, mechanic, CPA, etc.

 

What does this have to do with safety? Simple. If it is no longer the norm to show unapproved (thus unknown) buyers homes we will all be safer. The calls of “I am sitting in front of 1234 Main St can I see it right now?” will stop.

 

We must act professional to be perceived as professional.

 

Simply my thoughts on the situation.

 

Posted by

Licensed to SELL - Dedicated - Experienced - Honest - Than Maynard - Purcell, OK

Head shot

Than Maynard
REALTOR, CRB, Certified Short Sale agent, Certified Foreclosure Agent, Accredited REO Agent
Coldwell Banker Heart of Oklahoma Real Estate
1726 N Green Avenue, Purcell, OK 73080
CELL: (405) 990-8862
OFFICE: (405) 527-3012
www.cbheart.com

 

 

We never stop moving 3d

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Rainmaker
1,026,918
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

You are 100% right. If we want to be treated as professionals, we should act like professionals.  

Oct 02, 2014 10:13 AM #4
Rainmaker
417,264
Debbie Malone
Londeree's Real Estate & Property Management - Lynchburg, VA
From Lynchburg To The Lake (434) 546-0369

I agree Than, one of the best pieces of advice I got as a new agent was you meet at the office and they don't get in your car without a pre-approval.

Oct 02, 2014 10:52 AM #5
Rainmaker
4,796,557
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Than, I agree, though it's hard to stop this practice in such a competitive environment.

Oct 02, 2014 10:22 PM #6
Rainmaker
592,740
Than Maynard
Coldwell Banker Heart of Oklahoma - Purcell, OK
Broker - Licensed to List & Sell - 405-990-8862

Gabe Sanders I understand that and that is always the reason agents drop everything and run, but it just continues to perpetuate the myth that we do nothing, but sit and wait for the phone to ring.

The mortgage industry could have some great commercials about getting qualified....people who got the house UC because they had a qualification letter and the seller took their offer because the seller felt they were the most serious.

Oct 02, 2014 11:15 PM #7
Ambassador
2,181,502
Wanda Kubat-Nerdin - Wanda Can!
Prado Real Estate South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

You are right Than, I have done it in the past. Will I now? NO, not at any cost. We now have procedures in place in the office to avoid this very thing from happening. Just sorry that a vibrant, exceptional person died just because she was doing her job, so very sad!

Oct 09, 2014 07:55 AM #8
Ambassador
1,957,588
Michelle Carr Crowe,Altas Just Call...408-252-8900!
Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty - San Jose, CA
Family Helping Families Buy & Sell Homes 40+ Years

Yes, no commission is worth risking a life.

Oct 13, 2014 07:07 AM #9
Rainmaker
1,274,399
Wayne and Jean Marie Zuhl
Samsel & Associates - Clark, NJ
The Last Names You'll Ever Need in Real Estate

Hi Than,

GREAT post!  You really hit the nail on the head.  The drop and run mentality has to stop!

Oct 14, 2014 07:25 AM #10
Ambassador
2,286,945
1~Judi Barrett
Integrity Real Estate Services 118 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK

Than,

I always require that buyers get pre-qualified at least.. get their contact information and have them come by the office.  Don and I always show as a team if it's someone that we don't know.  Ditto on listings..  I've had buyers get insulted when I ask them to get pre-qualified.. we should get insulted that they would expect us to drop everything and run to show a house to someone that's not serious enough to talk to a lender.  Great post. 

Oct 19, 2014 12:38 PM #11
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Karen Kruschka
RE/MAX Executives - Woodbridge, VA
- "My Experience Isn't Expensive - It's PRICELESS"

Than Maynard I subscribe to your ideas wholeheartedly - well done

Nov 02, 2014 12:44 AM #12
Rainmaker
1,248,513
Alan Kirkpatrick
Austin Texas Homes - Round Rock, TX
Alan in Austin

Hey Than:

This truly was a sad, sad event. Our prayers are with the family as they seek to move forward. 

Nov 04, 2014 10:01 PM #13
Rainmaker
777,718
Michael A. Caruso
Surterre Properties - Laguna Niguel, CA

Than, my thoughts exactly.  I ask a lot of questions, I make sure they are pre-approved and ask for phone numbers, emails and how they were referred to me, before I take any further steps. 

Nov 21, 2014 07:50 AM #14
Rainmaker
2,050,755
Robert Bob Gilbert
Berkshire Hathaway HomeServices Anderson Properties - Katy, TX
Your Katy TX ( West of Houston) Real Estate Expert

Than, Good suggestion in your post. I will never meet a potential client at a home that I have never met before and that includes women. Safety sometimes is a matter of common sense. 

Nov 24, 2014 06:33 AM #15
Rainmaker
1,463,387
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

The longer we are in this business, the less willing we are to jump at every call. But rookie agents should really pay attention and be careful about that.

Nov 24, 2014 04:14 PM #16
Rainmaker
5,272,221
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Have a great day and a very special Thanksgiving!

Nov 25, 2014 08:51 PM #17
Rainmaker
1,463,387
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

Just dropping by to say Happy New Year and hoping your 2015 will be a good one.

Dec 29, 2014 12:37 PM #18
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933,431
Mike Frazier
Carousel Realty of Dyer County - Dyersburg, TN
Northwest Tennessee Realtor

Than, is there an activetain group now where conservatives are posting? I miss all the conservatives sharing.

Feb 01, 2015 11:00 AM #19
Ambassador
1,552,881
Karen Kruschka
RE/MAX Executives - Woodbridge, VA
- "My Experience Isn't Expensive - It's PRICELESS"

Than Maynard Are you going to post now that Trulia and Zillow are history?

Jun 28, 2015 02:45 AM #20
Rainmaker
592,740
Than Maynard
Coldwell Banker Heart of Oklahoma - Purcell, OK
Broker - Licensed to List & Sell - 405-990-8862

Karen Kruschka Mike Frazier I doubt I will be back. I was simply spending too much time posting and commenting. Since I write my own stuff and actually read the posts it was very time consuming.

Mike, I do miss the conservative articles, but I have pretty much given up on this country recovering. The Rep leadership are cowards and basically DemLite. Most likely we will end up with another Dem as president, since the MSM and Repub Party have determined for us that a true conservative is 'un-electable'. We have done so well with the 'electable' candidates I don't see why we shouldn't run an 'un-electable' one!

Jun 29, 2015 01:05 AM #21
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933,431
Mike Frazier
Carousel Realty of Dyer County - Dyersburg, TN
Northwest Tennessee Realtor

Than, we are missing you alot on activerain. We have a new owner and bob stewart is back running activerain.

Oct 19, 2015 09:51 AM #22
Rainmaker
5,272,221
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I was looking for your current blogs. I hope all is going well for you.

Apr 09, 2016 06:06 AM #23
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Rainmaker
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Than Maynard

Broker - Licensed to List & Sell - 405-990-8862
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