Want to be treated like a Doctor, then start acting like one!

By
Managing Real Estate Broker with LoKation Real Estate

Want to be treated like a Doctor, then start acting like one! One of the biggest things that theSurgeon fun "top producer seminar gurus" pitch is to act like a doctor. Treat your business like a professional practice, set appointments with your clients, keep regular hours, let them know when you are available and when you are not, and some of these gurus even go so far as to tell you to have a couple assistants pre-screen your appointments so that you, the professional, walk into a meeting, spend a couple minutes with the client and then diagnose their situation and move on to the next room full of anxiously awaiting patients clients.

Okay, I get the thought process behind this and I believe there are even a handful of agents around the country that do exactly that. But beyond those select few the majority do nothing at all that resembles a medical practice.

One big point I would like to mention here before going forward, we are in no way shape or form on the same level as doctors, we did not spend 8-10 years getting educated, and spend hundreds of thousands of dollars getting that education so that we can go out and save lives, or treat patients. Yes we may have a lot of education, but the ease of entry is night and day from their field.

So you want to act more like a doctor, then I would suggest the first place to start is to specialize. You do not see doctors treating every patient, a heart surgeon is not going to perform brain surgery, nor should she. Doctors specialize and refer all the rest. Attorneys specialize, and refer all the rest, in fact we are about the only profession with so little education that tries to tackle the enormity of some very complicated transactions when we should be referring them to the best possible agent for their needs.

Until we realize this as agents, we will continue trying to be all things to all people, selling everything from mobile homes to mansions and keeping ourselves just one notch above the used car salesman on the least trusted professions charts.

There are several very good things that come from being a specialist,

  • You can learn the market much faster, thereby being a better resource for your clients (new agents take notice of this)
  • You can network with those in other marketplaces for referrals
  • You will start to find others that specialize in niches that you do not, thereby referring your clients to the best possible person for their needs
  • You can find groups of people that live in these types of markets/niches
  • Marketing becomes much more targeted so you get better results
  • You can compete against the ZTR's of the world because they can't possibly specialize
  • You get to work with clients you choose because of your specialty
  • You will be much more confident in your profession
  • People outside of the real estate world will have a much easier "handle" to carry you around with and keep you top of mind when your niche comes up

The list could go on and on, and when I say to specialize I do not mean to just focus on the typical real estate market types, FSBO's, Expired's, first time home buyers, condos etc., nope I mean dig a little Starbucksdeeper, why not focus on a certain profession (doctors would be a good one), or historic homes, or nothing but penthouses? Think demographic and psycho-graphic along with geographic and you will start to see the difference and watch your business grow. 8 or 9 years ago I helped a pilot buy his first home, he referred me to another, who referred me to another and within 6 months I had helped 6 pilots buy homes.

Many of these specialty markets are tight knit groups and once they find a specialist, they will refer you like you will not believe. Think beyond real estate, think hobbies, occupations, age groups, once you start to open your eyes to what the possibilities are you will never look back.

Starbucks specialized, Joes Coffee shop did not.

I guarantee that you can tell me what the top agent in your area specializes in.

What's your specialty? Can you guess mine?

Posted by

 

John Marshall -Fore!

Low-Maintenance Golf Course Living

I have been involved in the Golf Communities through-out Colorado for the past several years. As a contributing writer for Colorado Golf Magazine I write articles regarding new course development and their surrounding communities.

720-982-6322

"A good agent will learn to dance to the clients music, but a great agent will write the music that attracts the clients he wants to dance with." John J Marshall

If you are a new agent and finding the road more difficult than you thought, please send me a note and I would be happy to help.

I enjoy helping agents to find their niche!

 I am happy to help.

Comments (68)

Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Fifteen Years Experience in Brevard County

I read all you had to say and the next to the last paragraph is when my light came on - "think demographics!" Thanks!

Oct 03, 2014 02:45 AM
Kevin Mackessy
Blue Olive Properties, LLC - Highlands Ranch, CO
Dedicated. Qualified. Local.

That's a good analogy with focusing on your area and finding a niche market.  If you stay inside your model you'll do fine.  

Oct 03, 2014 03:52 AM
Richard Bazinet /MBA, CRS, ABR
West USA Realty - Scottsdale, AZ
Phoenix Scottsdale. Sellers, Buyers & Relocations

Great post John. A must read for all. Rather than "specialize", I like better to define the scope of one's practice - in terms of what you do, and what you don't do, work in certain areas or not, etc... I think the analogy is closer to attorneys than physicians..

Oct 03, 2014 04:36 AM
marti garaughty
garaughty.com - Montreal, QC
a highly caffeinated creative type...

*Note: We will add your post to the top of the group when ActiveRain fixes their latest bug! :-(

garaughty, abstract art, graphic design, WordPress consultant

Oct 03, 2014 05:33 AM
Bryan Robertson
Los Altos, CA

Great post and good perspective. I've written about this in the past and the argument I get from agents is that they don't want to lose business by specializing.  For those, I'd say this is a good article to read.

Oct 03, 2014 05:57 AM
John Marshall - FORE!
LoKation Real Estate - Cherry Hills Village, CO
Specializing in Golf Course Properties

Gary L. Waters, Broker Owner Waters Realty of Brevard, LLC Glad something clicked with you, demographics is a great niche, at least 5-6 niches just in that one area

Kevin Mackessy It just makes life, and real estate a lot easier

Oct 03, 2014 05:59 AM
John Marshall - FORE!
LoKation Real Estate - Cherry Hills Village, CO
Specializing in Golf Course Properties

Richard Bazinet /MBA I would agree, a better analogy would be attorneys, but i have never been to a sales seminar where they said you need to treat your clients like attorneys treat their clients, it is always referenced to a doctor, so I ran with it.

Marti Garaughty Thank you very much, I am honored.

Oct 03, 2014 06:02 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Your graphic cartoon is hilarious.  And true.  1,000 Patients die each day in hospitals by PREVENTABLE medical errors. The US Senate held a hearing on the matter on July 17, 2014.  Testimony was given by doctors from John Hopkins, and the CDC, etc., etc.   I'm a quasi-patient advocate after I suffered with an Iatrogenic injury in 2008.

Oct 03, 2014 06:04 AM
John Marshall - FORE!
LoKation Real Estate - Cherry Hills Village, CO
Specializing in Golf Course Properties

Bryan Robertson I get the same argument and yet I have seen it over and over again when an agent makes the decision to specialize their business goes over the top, and a little secret for those naysayers, I have not lost any of my previous business, but now I have the option of referring what does not make sense for me to handle.

Oct 03, 2014 06:05 AM
John Marshall - FORE!
LoKation Real Estate - Cherry Hills Village, CO
Specializing in Golf Course Properties

Carla Muss-Jacobs, Principal Broker/Owner You are living proof that you can specialize in this industry, I had to look up Iatrogenic, hopefully it all turned out ok? Could you imagine the number of deaths of Realtors were allowed to perform surgery? We need to stick with what we know.

Oct 03, 2014 06:08 AM
Laura Allen, Lake Tahoe - Truckee Real Estate for Sale TahoeLauraRealEstate.com
Coldwell Banker, Tahoe City, CA (530) 414-1260 - Tahoe City, CA
Tahoe Real Estate Agent Helping Buyers and Sellers

John - Great tips and guidance on not being everything to everyone!  Enjoyed your out-of-the-box thinking on looking beyond the geography and real estate features and to think about hobbies, professions, and other selected groups which have a focused interest, which can help you build your real estate business!

Oct 03, 2014 08:30 AM
Fred Sed
Fred Sed Group ~ Your Premier Southern California Realtors - Irvine, CA
Your Southern Cali Realtor, Why? Because Fred Se

Excellent post John. Great insight on our differences. One other difference between our two professions is that we are compensated based on how much we do, hence discouraging us from referring clients to other agents. It would be an interesting model though if brokers required agents to apprentice under other agents for several years prior to specializing in a specific field though. That would completely revolutionize the industry.

Oct 03, 2014 09:43 AM
John Marshall - FORE!
LoKation Real Estate - Cherry Hills Village, CO
Specializing in Golf Course Properties

Laura Allen, Lake Tahoe - Truckee Real Estate for Sale www.TahoeLauraLuxuryHomes.com Thank you for really grasping the message, it is not about our education or being like doctors, it is about specializing and docotrs are very good at that, and we should follow suit.

Fred Sed That would be an interesting model and if agents think in terms of yield per hour, they are much better off referring the client to another specialist and moving on to what they know best

Oct 03, 2014 10:34 AM
Claude Labbe
Real Living | At Home - Washington, DC
Realty for Your Busy Life

John....I'll presume you're passionate about golf. And that would allow a much stronger connection to your clients, and to your market.

Smart, even without the 8-10 years in medical school.

Oct 03, 2014 03:00 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Just a thought passing by again, are there PhDs in real estate

Oct 03, 2014 04:43 PM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Good point....when was the last time your doctor met you in jeans and a t shirt...we have to not only act the part but look it as well !

Oct 03, 2014 10:16 PM
John Marshall - FORE!
LoKation Real Estate - Cherry Hills Village, CO
Specializing in Golf Course Properties

Claude Labbe Exactly the reason to specialize, I could not imagine learning every aspect of every niche market, but I can learn very quickly if I am laser focused on one or two

Laura Cerrano I really doubt it, but you never know, there are certainly some agents that have enough education to have a doctorate in real estate but my guess is PhD's would never have the time to get their license

Oct 03, 2014 11:29 PM
John Marshall - FORE!
LoKation Real Estate - Cherry Hills Village, CO
Specializing in Golf Course Properties

Sally K. & David L. Hanson That is why I like the golf niche, I wear golf attire most of the time, because so much of my time prospecting is done at the golf course, of course I will step up my wardrobe for appointments, but most expect me to be dressed casually

Oct 03, 2014 11:31 PM
Pete Xavier
Investments to Luxury - Pacific Palisades, CA
Outstanding Agent Referrals-Nationwide

Absolutely specialization is key...there are riches in the niches!

Oct 06, 2014 03:34 PM
Donna Foerster
HomeSmart Realty Group - Parker, CO
Metro Denver Real Estate Assistant

Great post John. I know your specialty. I used to disagree with working a niche market. Not these days. Consumers want specialists more and more.

Oct 11, 2014 01:01 PM

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