Q: Why do I need a home warranty?
A: The fact is all home system components and appliances eventually fail. A home warranty can help you avoid the cost of repairs and replacements and relieve you from the frustrations and uncertainties of finding a qualified service contractor.
Q: Is everything in my home covered?
A: While home warranties cover many items in your home, they don't cover everything. Examples of items not covered under any plan are: wood stoves, fireplaces and chimneys; electrical breakdowns such as power failures, surges or circuit overload. Refer to your agreement for specific coverage.
Q: How do I know my service contractor is qualified?
A: Most home warranties have a comprehensive network of independent, screened service contractors who are monitored and graded on their performance through Customer Satisfaction service survey programs.
Q: What out of pocket expenses will I have?
A: You will pay a trade service call fee to each service contractor of a different trade who visits your home to diagnose a problem or perform a service. There may also be additional costs associated with the repair or replacement of covered items. Details are included in your agreement.
Q: Is my home warranty renewable?
A: Generally, coverage is renewable, although terms of coverage and pricing may vary. At the end of your agreement term you will receive notification as to renewal terms.