I Didn't Start the Fire!

By
Real Estate Agent with RE/MAX Professional Realty Group 70735

“We didn’t start the fire…No we didn’t light it but we tried to fight it” Billy Joel

 

 fireCan anyone relate to this famous lyric by Billy Joel?  

Do you ever hear other Realtors say "I'm so tired of putting out fires all day"? 

Have you ever had a fire to put out in your business and you’re asking yourself how this fire got dropped on your plate or how it even got ignited? 

Of course you have…you’re a Realtor! 

I personally struggle with fires from time to time myself and how I handle them.  When a fire pops in my business and distracts me from my task at hand, I let it get the best of me sometimes.  I’ve been working on taking a different approach with these situations and try to spin them into a positive personal development action.   When a fire get’s started, the Realtor is one that everyone turns to for answers and solutions.  Window of Opportunity!

 

Here are 3 positives that can result from a fire being dropped on our plate that will go a long way in proving our worth in a real estate transaction gone-bad

 

  • Display our communication skills:  At the top of the list of required skills for a good Realtor is communication.  A fire in our business is an opportunity to display our prompt and efficient communication skills in working toward a resolution that works for all involved. 

 

  • Display our positive attitude:  A lot of Realtors in tense situations will get frustrated and hide in the corner.  A fire in our business is an opportunity to display our ability to be positive leader toward a resolution.   Keep your eye on the ball!

 

  • Display our Professionalism:  Like it or not, professionalism among Realtors can be sketchy from time to time.   A fire in our business that we did not start, yet have been designated to put it out, is a great opportunity to show off your professionalism and make a very positive impression with buyer & seller, lender, attorney, appraiser, inspector…all involved!  This will pay off big time in the future of your business and you will reap dividends over and over by simply handling situations with professionalism. 

 

So, the next time your thrown into the middle of a blazing fire, take a step back, breathe and ask yourself…

 

What positive actions can I take in this situation to solve the problem for all involved and establish myself as a skilled and professional Realtor?  

Posted by

Ryan Rutman

RE/MAX Professional Realty Group

Owensboro, KY

Phone: 270-315-7464

Email: Ryan.Rutman@gmail.comn

Web: www.RyanRutman.com

 

 

 

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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. John DL Arendsen 11/07/2014 09:20 PM
Topic:
Real Estate Best Practices
Tags:
realtor
professionalism
leader
positive attitude
mindset
real estate
productivity

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Rainmaker
336,879
Jenna Dixon
Momentum Real Estate Group LLC - Marietta, GA
55 & Over | New Constructions | Horse Farms

Love that song!  Great job of finding the opportunity in the chaos.  

Oct 27, 2014 10:17 PM #1
Rainmaker
183,874
Debi McKamie
McKamie Real Estate Services, LLC - Meridian, TX
Realtor®/Property Manager

Good post!  You always need to find positves from each daily situation. It is a time for growth!

 

Oct 27, 2014 11:52 PM #2
Rainmaker
242,474
Christi Farrington
Dagny's Real Estate - Wilton, CT
~ Your representative in Fairfield County, CT

Ah, Billy Joel .... 

Yes, putting out fires feels as though it's my mantra, at times. My lesson is to 'let it go' and know that it just makes me look much more professional and competent. 

Thank you for a great post and vey timely, too! 

Oct 28, 2014 05:02 AM #3
Ambassador
1,557,292
Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

Truthfully, I love fighting fires! It is satisfying to find solutions to issues that pop up. 

Oct 28, 2014 05:14 AM #4
Anonymous
Donna Quinlan

Putting out fires is part of the job. The better our skills at putting them the sooner the transaction can move forward to the satisfaction of all.

Oct 28, 2014 05:19 AM #5
Rainer
10,792
Dezra Anderson
Keller William OC Coastal Realty - San Clemente, CA

Go in positive, stay objective and fact based, and focus more on fixing the problem not the people.

Oct 28, 2014 05:31 AM #6
Rainmaker
637,576
Scott Fogleman
New Home Team 804-573-9592 - Richmond, VA
Greater Good Group

Part of what I love is finding solutions for problems. However, I do find setting expectations and good communications prevent fires.

Oct 28, 2014 05:53 AM #7
Rainmaker
1,431,803
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I find that many problems are not as big as they seem and/or take care of themselves.  We still need to be proactive and sensitive.  

Oct 28, 2014 06:05 AM #8
Rainmaker
373,388
Dana Basiliere
Rossi & Riina Real Estate - Williston, VT
Making deals "Happen"

Ryan,

We are indeed fire fighters of sorts. We need to be cool under pressure and problem solve on our feet. We need to reassure people that everything will be OK and is under control/ Then we get it under control. I do like your take on the positive spin rather than letting it get to you. 

Oct 28, 2014 08:12 AM #9
Rainmaker
373,388
Dana Basiliere
Rossi & Riina Real Estate - Williston, VT
Making deals "Happen"

Ryan,

To your point... I had a buyer agent who's buyers started a fire (actually they set my clients on fire) and the buyer agent occasionally squirted a but of lighter fluid on them. (figuratively speaking of course). Well I let it get to me (as you put it) and I was pretty sharp with the BA. The entire fire was extinguished when my sellers called their bluff. 

Oct 28, 2014 08:18 AM #10
Rainmaker
688,822
Bill Reddington
Re/max By The Sea - Destin, FL
Destin Florida Real Estate

Always wise to take a step back and think about a solution to the fire. Somewhere there is an answer. Deal with it!

Oct 28, 2014 01:19 PM #11
Rainmaker
1,072,262
Sharon Parisi
United Real Estate Dallas - Dallas, TX
Dallas Homes

Ryan, this is great advice.  I think putting out fires is part of our job description.

Oct 28, 2014 04:04 PM #12
Rainer
7,131
Ryan Rutman
RE/MAX Professional Realty Group - Owensboro, KY

I'm sorry everyone for not responding to your comments.  It's been a crazy week...putting out fires and closing deals!!  Thank you for comments...a lot of very wise tips view points.  Thanks again and have a great Friday!

Oct 30, 2014 08:21 PM #13
Ambassador
688,453
John DL Arendsen
CREST BACKYARD HOMES, ON THE LEVEL GENERAL & FACTORY BUILT HOME CONTRACTOR, TAG REAL ESTATE SALES & INVESTMENTS - Leucadia, CA
Crest Backyard Homes "ADU" dealer & Contractor

Ryan Rutman Fires just come with the territory in any biz regardless. Knowing how to put them out or at least get them under control is the real challenge. But if you're planning on climbing to the top of your professional ladder you've got to do it one rung at a time and be sure footed about it so you don't slip.

Nov 07, 2014 09:19 PM #14
Ambassador
2,491,688
Fred Griffin Tallahassee Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

     Real Estate Agents as Firemen.  That's what agents get paid for... to put out fires!

Nov 07, 2014 09:35 PM #15
Rainmaker
1,676,510
Winston Heverly
Winston Realty, Inc. - Atlantis, FL
GRI, ABR, SFR, CDPE, CIAS, PA

Hi, I really enjoyed coming across your blog among the many archieves. Thanks for being apart of Active Rain.

Apr 04, 2015 01:37 PM #16
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Rainer
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