All My Clients Are Important and Get Special Treatment
Recently I had a couple call me to list their home and said they lived in another state and they were looking for a Realtor who could take care of any and all emergencies to get the home sold. I told them I promised to do whatever needed to be done to sell it as quickly as possible and for the best price possible.
- Their home was in the neighboring city but at the far end of the county area and ended up being 28 miles each way. I went to view the home and met the tenant who gave me the keys. In the next week I was busy getting the house ready to sell.
- Carpets had to be cleaned so I met the man there and came back 1.5 hrs later to pay him.
- Moved the furniture around to make it more appealing.
- Staged the home with accessories I found in cabinets, closets, and my own supply of staging items.
- Had a cleaning lady come and give the house a going over twice; meet here each time and then go back and lock up later.
- Went over every week for 4 weeks to put the trash out one night and then go back to put in garage the next day.
- Had three open houses to give the home expose as there were a lot of new homes a few blocks away.
- Emptied out the cabinets and refrigerator and got rid of all the food.
- Boxed up the kitchen cabinets for thrift store pick-up.
- Called the Habitat for Humanity Store and scheduled an appointment for them to come and pick up the appliances, housewares and furniture (before closing). These guys were late, lost, and took hours to get the stuff loaded. Had to go to the Home Depot to get a tool to remove the front to get the frig out the front door.
- Then I had to remove my staged items and box up the rest of the stuff; Pictures, accessories, planters.
- Took the Verizon connector boxes to the store for return as my clients lived out of state.
- Plus, it was in a big community with lots of driveby buyers and several construction sites going daily so the worry of break-ins troubled me so every 3 days I would go over and check on the house and turn lights on and off so if anyone was watching, they would think someone still lived there.
- The Habitat guys came 2 days before closing and the buyers and their agent were coming that night so I felt the only thing I could do was sweep and swiffer the floors (mostly tile) of this big house. So I cleaned and cleaned but it was a spray swiffer mop so it was sort of fun (since I bought one for my own home). When the furniture and appliances were moved, really messy underneath and water from the washer and refrigerator.
- I left the home smelling good and the counters, bathrooms and floors sparkled for the walk-through. And then it closed and everyone was happy. One more trip to remove the box and then it was over before my sign guy removed the post/ sign.
Though it was a lovely home and had quite a bit of furniture and household items to work with, it was a lot of work that I do not normally have to do on a listing. I honestly did not mind because I am of the belief that I do what needs to be done to get the home listed, in escrow, and closed. When you take on the responsibility of selling a vacant home where the clients are out of the area, you must do it all.
Some of my co-workers make comments like "Why are you doing that?" or "I would never do that on one of my listings!" but I did and still do when necessary. I enjoy selling real estate and want my clients to be happy and remember good things and not problems that I couldn't resolve.
Thanks for Reading my Real Estate Blog.......
California is a dream come true state no matter what your needs or wants are. We have year round warm weather, beautiful beaches, rustic mountains and desert communities. If you are looking for a home in southern California, please contact me. I am a local California Realtor, live in the Inland Empire community and aware of the local market. I am here to help you find a home or to sell the home you currently own. California has great opportunities to view Nature and Bird Watching. Whatever your needs are, you will find it here in California! From the Inland Empire you are 45 minutes to the beaches, mountains or desert. Housing is affordable in the Inland Empire area!
Google me at Kristin Hamilton, Keller Williams Realty, Redlands, CA. ©
CalBRE #01492138 Keller Williams Realty–Women's Council of Realtors®
California Real Estate Agent- Kristin Hamilton. Inland Empire; San Bernardino, Highland, Redlands, Loma Linda, Colton, Yucaipa, Rialto, Fontana, Grand Terrace, Rancho Cucamonga, Upland, Chino, Riverside, Montclair, Calimesa, Beaumont, Moreno Valley, Palm Springs, La Quinta, Palm Desert, and SB Mountains and other cites too.
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