All My Clients Are Important and Get Special Treatment

Real Estate Agent with Sun Lakes Realty DRE #01492138

All My Clients Are Important and Get Special Treatment 

All My Clients Are Important and Get Special Treatment

Recently I had a couple call me to list their home and said they lived in another state and they were looking for a Realtor who could take care of any and all emergencies to get the home sold. I told them I promised to do whatever needed to be done to sell it as quickly as possible and for the best price possible.


  • Their home was in the neighboring city but at the far end of the county area and ended up being 28 miles each way. I went to view the home and met the tenant who gave me the keys. In the next week I was busy getting the house ready to sell.



  • Carpets had to be cleaned so I met the man there and came back 1.5 hrs later to pay him.
  • Moved the furniture around to make it more appealing.
  • Staged the home with accessories I found in cabinets, closets, and my own supply of staging items.
  • Had a cleaning lady come and give the house a going over twice; meet here each time and then go back and lock up later.
  • Went over every week for 4 weeks to put the trash out one night and then go back to put in garage the next day.
  • Had three open houses to give the home expose as there were a lot of new homes a few blocks away.
  • Emptied out the cabinets and refrigerator and got rid of all the food.
  • Boxed up the kitchen cabinets for thrift store pick-up.
  • Called the Habitat for Humanity Store and scheduled an appointment for them to come and pick up the appliances, housewares and furniture (before closing). These guys were late, lost, and took hours to get the stuff loaded. Had to go to the Home Depot to get a tool to remove the front to get the frig out the front door.
  • Then I had to remove my staged items and box up the rest of the stuff; Pictures, accessories, planters.
  • Took the Verizon connector boxes to the store for return as my clients lived out of state. 
  • Plus, it was in a big community with lots of driveby buyers and several construction sites going daily so the worry of break-ins troubled me so every 3 days I would go over and check on the house and turn lights on and off so if anyone was watching, they would think someone still lived there. 
  • The Habitat guys came 2 days before closing and the buyers and their agent were coming that night so I felt the only thing I could do was sweep and swiffer the floors (mostly tile) of this big house. So I cleaned and cleaned but it was a spray swiffer mop so it was sort of fun (since I bought one for my own home). When the furniture and appliances were moved, really messy underneath and water from the washer and refrigerator. 
  • I left the home smelling good and the counters, bathrooms and floors sparkled for the walk-through. And then it closed and everyone was happy. One more trip to remove the box and then it was over before my sign guy removed the post/ sign. 

All My Clients Are Important and Get Special Treatment

Though it was a lovely home and  had quite a bit of furniture and household items to work with, it was a lot of work that I do not normally have to do on a listing. I honestly did not mind because I am of the belief that I do what needs to be done to get the home listed, in escrow, and closed. When you take on the responsibility of selling a vacant home where the clients are out of the area, you must do it all.

Some of my co-workers make comments like "Why are you doing that?" or "I would never do that on one of my listings!" but I did and still do when necessary. I enjoy selling real estate and want my clients to be happy and remember good things and not problems that I couldn't resolve. 


Thanks for Reading my Real Estate Blog.......


California is a dream come true state no matter what your needs or wants are. We have year round warm weather, beautiful beaches, rustic mountains and desert communities. If you are looking for a home in southern California, please contact me. I am a local California Realtor, live in the Inland Empire community and aware of the local market. I am here to help you find a home or to sell the home you currently own. California has great opportunities to view Nature and Bird Watching. Whatever your needs are, you will find it here in California! From the Inland Empire you are 45 minutes to the beaches, mountains or desert. Housing is affordable in the Inland Empire area!

Google me at Kristin Hamilton, Keller Williams Realty, Redlands, CA. ©


CalBRE #01492138 Keller Williams Realty–Women's Council of Realtors®

California Real Estate Agent- Kristin Hamilton. Inland Empire; San Bernardino, Highland, Redlands, Loma Linda, Colton, Yucaipa, Rialto, Fontana, Grand Terrace, Rancho Cucamonga, Upland, Chino, Riverside, Montclair, Calimesa, Beaumont, Moreno Valley, Palm Springs, La Quinta, Palm Desert, and SB Mountains and other cites too.

Homeowners. Please call me for a Comprehensive Market Analysis to assist you with marketing your home for sale and getting the best price possible. Buyers, if you are planning to purchase real estate, let me assist you in finding the right 


Posted by


     Need a Great Realtor in San Bernardino & Riverside?

Google me here...Kristin Hamilton 909.557.6966.

              Sun Lakes Realty, Kristin Hamilton BRE-01492138


 Sun Lakes Realty Realtor in 55+ Communities



Follow me on Facebook


Follow me on LinkedIn


Go to my Blog



Follow me to Twitter

Google Kristin Hamilton

NAR BPOR Designation


Women's Council of Realtors Secretary

Google+ for Kristin Hamilton Realtor 

GREEN Realtor

110 Years Calif Association of Realtors 


This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
ActiveRain Community
California San Bernardino County Yucaipa
Dedicated Bloggers
Diary of a Realtor
ActiveRain Challenges
Creative Solutions That Saved The Deal
homes for sale
activerain keller williams agent redlands
yucaipa agent to list your home
agent that gets the job done

Post a Comment
Spam prevention
Spam prevention
Show All Comments
Troy Erickson AZ Realtor (602) 295-6807
Good Company Real Estate - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Wow Kristin, I would have to say that you certainly go above and beyond to help your clients get their home sold. I pretty much do what it takes to get a home listed, in escrow, and closed, but I'm not sure if I would use any of my own money to do it.

Oct 30, 2014 04:43 PM #1
Evelyn Kennedy
Alain Pinel Realtors - Alameda, CA
Alameda, Real Estate, Alameda, CA


I know that you are very diligent in helping your out of town clients maintain their homes.  And you do go above and beyond. 

Nov 01, 2014 07:31 AM #2
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Troy,

I feel when I agree to take on a commitment, I must see it through and the only real expenses for me was the extra gasoline trips as the items staged were already in my staging boxes and the sellers paid for the cleaning people but still it was a lot of work. I am glad they have a new life in another state and are totally settled in now so all is well.

Nov 01, 2014 07:44 AM #3
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Evelyn,

Some of our clients are so nice that we just don't mind going out of our way to do extra things. Also something about making the decorating decisions and scheduling the workers that make it easier too. 

Nov 01, 2014 07:47 AM #4
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

It's amazing how all the little things add up.  It's no wonder we are exhausted after a transaction.

Nov 01, 2014 12:34 PM #5
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Chris Ann,

Yes I will say to myself "Oh I am glad that one is closed now" but many times I miss the people. We get close to them and then it is over but I do my best to stay in touch. 

Nov 01, 2014 12:43 PM #6
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Kristin- I got tired just reading about everything you did.  And yet some people gripe about the commissions you make.  Not me!

Nov 02, 2014 01:44 AM #7
Kristin Hamilton CA Realtor
Sun Lakes Realty - Banning, CA
(909) 557-6966- Specialize 55+ Communties Banning

Hi Kathy,

Most of us do what we have to do. They talk about the 80/20 rule and that seems to apply. Many forget we put the money back in our business, pay taxes, advertising and our brokers take a chuck too. I wish I did get the commission free and clear. Happy Sunday!

Nov 02, 2014 12:30 PM #8
Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

That's a heck of a lot more than I'd be willing to do for a client.  I'm glad it worked out for you, Kristin!  I'm sure your client was grateful for all of your efforts.  

Nov 03, 2014 09:56 PM #9
Post a Comment
Spam prevention
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?


Kristin Hamilton CA Realtor

(909) 557-6966- Specialize 55+ Communties Banning
Call Me to Market Your Home
Spam prevention

Additional Information