Are you calling your clients? You should be! We all should know that keeping in touch with our past clients and the folks that we know is the easiest way to generate business. These folks are likely to do business with you again and also to refer new business to you! It's much easier to have a conversation with someone that knows you vs. going out to drum up new business...right? It should be! Go ahead, pick up the phone. You can do it!
A quality lead is only a phone call away. As a real estate professional, you spend much of your time on the phone with current clients. However, a quick call to your past clients can help you plant the seeds for future referrals. Here are three reasons to hop on the phone and call your clients.
Check in with them. One of the biggest complaints that buyers and sellers have is their agents seemed to have fallen of the face of the planet as soon as the transaction ended. However, many agents don’t want to burden their clients after the transaction is over, so they lose touch. Don’t be shy; your clients want to hear from you! A quick phone call to check in and wish them a happy holiday will let them know that you’re thinking of them and that you’re always there to help them with their home-related questions.
Update your database. Lots can happen in the course of a year. Calling your clients to check in also allows you to see if there have been any changes in their lives. Perhaps they have a new baby or maybe their parents moved in with them or maybe they changed their email address. During the course of your conversation, you’ll be able to find out a myriad of things. Just remember to update their profile in your Referral Maker® real estate CRM database.
Remind them that you’re never too busy for their referrals. How will they know to refer you if you don’t ask? Calling your clients allows you to remind them that you’re never too busy to help their family and friends find a great home or sell their current one. Before you hang up the phone, slip this Gentle Reminder into the conversation.
Not sure who to call? Let Referral Maker CRM help you! Just log in to Referral Maker and view your list of clients to connect with that day on your Dashboard. It’s that simple! Visit Referral Maker for more information and to start your 30-day free trial.