Recently Chuck Tanner wrote a blog post regarding his frustration with working with family and friends. He has sworn them off, having learned a lesson after trying to help out his family member.
He says, "Never again," and I say "All day long I'll help them". When my friends have voiced their concern over "ruining a friendship", which I understand their theory, I ask them this: "Do you really think an agent who has nothing to lose will take better care of you than me, especially when we will see each other often and I'll be accountable to you for my actions? Do you really think a stranger will care more for you than I will?" And I follow up with that if at any time either of us become difficult, we would agree to allow another agent to step in and I would be removed. Eventually, Chuck's listing expired because the price was so high, unrealistic in fact. I am proud of Chuck that he finally gave the listing back to his relative, to hire someone else because the seller was not realistic in pricing it, even after getting an appraisal on it. That behavior is usually displayed while writing the listing agreement and learning where they want to price their home. If it's unrealistic at that point, and you can not help them correct their perception, that would be a good time to back out. Remember, we are interviewing our clients as much as they are interviewing us.
So, I say, Yes, work with your family and friends. " At least give me a chance to compete for your sale!" But know your limitations and put your concerns out there, when they question your ability to help them.
Thanks @Chuck Tanner for sharing your experience.