Working with Family and Friends

By
Real Estate Agent with Metro Brokers/Priority Properties, Inc. ABR, CNE, CRS, GRI, e-PRO

Recently Chuck Tanner wrote a blog post regarding his frustration with working with family and friends.  He has sworn them off, having learned a lesson after trying to help out his family member.  

 

He says, "Never again," and I say "All day long I'll help them".  When my friends have voiced their concern over "ruining a friendship", which I understand their theory, I ask them this: "Do you really think an agent who has nothing to lose will take better care of you than me, especially when we will see each other often and I'll be accountable to you for my actions?  Do you really think a stranger will care more for you than I will?"  And I follow up with that if at any time either of us become difficult, we would agree to allow another agent to step in and I would be removed.  Eventually, Chuck's listing expired because the price was so high, unrealistic in fact.  I am proud of Chuck that he finally gave the listing back to his relative, to hire someone else because the seller was not realistic in pricing it, even after getting an appraisal on it. That behavior is usually displayed while writing the listing agreement and learning where they want to price their home.  If it's unrealistic at that point, and you can not help them correct their perception, that would be a good time to back out.  Remember, we are interviewing our clients as much as they are interviewing us.  

 

So, I say, Yes, work with your family and friends. " At least give me a chance to compete for your sale!"  But know your limitations and put your concerns out there, when they question your ability to help them. 

 

Thanks @Chuck Tanner for sharing your experience.

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2015 Realtor of the Year (AAR)

Cheri A. Long, ABR,CNE, CRS, GRI, e-PRO

MB/Priority Properties, Inc.

O: 303-796-7000

C: 303-263-2072

www.CheriLong.com

 

Cheri@CheriLong.com

 

 

 

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Rainer
337,429
Jenna Dixon
Momentum Real Estate Group LLC - Marietta, GA
55 & Over | New Constructions | Horse Farms

I have done many transactions with friends and family, including my brother and my mother.  I've never had an issue, in fact, I enjoy helping the people that I care for achieve their goals.  CAVEAT: I have yet to have anyone be unreasonable or unwilling to listen, that is usually "clients" that I don't know well!

Dec 20, 2014 06:21 AM #1
Rainmaker
3,700,662
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Cheri Long,  I agree with you.  I will always go overbroad for all my clients and that incules family and friends.  Have a great day!

Dec 20, 2014 06:32 AM #2
Rainmaker
1,144,132
David Shamansky
US Mortgages - David Shamansky - Highlands Ranch, CO
Creative, Aggressive & 560 FICO - OK, Colorado Mtg

Well he learned the hard way what so many do... You DONT do business with family and friends. They dont respect you and think everything should be free.

I give them sound advice and go back to work its simply a bad combination

Dec 20, 2014 08:25 AM #3
Ambassador
2,528,051
Fred Griffin Tallahassee Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

     Friends are friends and business is business.  Whoever you work with, it must be treated as a serious business relationship.

Dec 20, 2014 10:08 AM #4
Rainer
31,292
Cheri Long
Metro Brokers/Priority Properties, Inc. - Centennial, CO
Metro Denver Realtor- Your Home is my PRIORITY

Fred Griffin I agree, I don't change how practive based on who it is.  However, I will say the pressure is greater when I know I will be at a holiday table with my clients!!!!

David Shamansky This time I disagree with you, but I respect your opinion.

Will Hamm Of course you would...because that's who you are!  You never cut corners.

Jenna Dixon There will come a time when you have to decide...do you make an issue of it or realize it doesn't matter in the long run.  You will run into someone who is unreasonable and then you will decide if it's worth it.  I have fired or turned down business when it isn't a reasonable person.

Jan 17, 2015 03:11 AM #5
Rainmaker
598,390
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

That one unrealistic and demanding friend/relative who calls or texts you before 8:00 a.m. daily asking if there is a scheduled showing that day because she has errands and refuses to leave the lockbox at the ready, or who overpriced because they "need" the extra money, who refuses to accept the feedback that the house is dated and needs new countertops, etc., etc., will get you to reconsider. I finally fired her. We are just now speaking again but the relationship was fractured. The most stressful time of my life!

Dec 10, 2015 03:33 AM #6
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Rainer
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Cheri Long

Metro Denver Realtor- Your Home is my PRIORITY
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