ASK AN AMBASSADOR: Need To Give Referrals? You're In The Right Place!

By
Real Estate Agent with RE/MAX Elite 513.520.5305 www.LizTour.com SAL.2002007747

Referrals, hading you the keys to our friends and familyASK AN AMBASSADOR:  Need To Give Referrals?  You're In The Right Place!

In our pre-AR days, if we needed an agent for an out of area referral, we went straight to the RE/MAX online directory.  Big company, agents all over the world, enough information to try to make a match.

Now?  Totally different approach.  ActiveRain is our first choice to search for agents to refer business to.  After years of blogging and interacting, we know lots of agents around the country that are top of mind.  And for some areas we have an abundance of good choices, so we can try to match personality types.

The biggest plus to us for choosing AR for referral is we've had plenty of opportunity to gain critical insight:

  • Attention to detail.  If a blog post is littered with typos and looks sloppy overall it doesn't reflect well and we can't help but wonder if that extends to how contracts are handled?
  • Personality clues.  Lots of rant posts?  Does the comment stream exhibit burnt earth?  We're not likely to refer to those who can't keep their temper in check.
  • Local expertise.  Indications that the agent knows market conditions, has a focus in the specific area that are buyer/seller needs.
  • Marketing presentation.  If blogging about a listing, how is that home presented?
  • Check out Facebook/website/etc..  Again, checking professionalism and behavior.  Take into account the client's personality and beliefs.  If the client is straight laced and the agent's Facebook language is "colorful", perhaps not the best fit. 

And additionally we're hitting up our AR Facebook friends for names they've successfully referred to.  While every AR referral doesn't always work out perfectly, we generally don't have to worry about how well our clients will be taken care of. 

And of course, if you've got anyone heading to the Cincinnati/Dayton corridor, we'd love to chat!  We'll let you know if we can't provide the service you need and help you match up with another local agent that can.

Questions?  Just Ask An Ambassador!

Merry Christmas and Happy New Year!

Liz and Bill aka BLiz

Posted by

Serving Warren County Ohio & Adjacent Areas

 

The Liz Spear Team of RE/MAX Elite
Elizabeth Spear, ABR, CRS, Ohio License SAL.2002007747

William (Bill) Spear, CRS, Ohio License SAL.2004011109  Kentucky 77938
Ask for us by name if you visit the office!

EHO Two locations: Lebanon & Mason, OH
Bill Direct:  513-520-5305
Liz Direct: 513-265-3004     
Fax: 866-302-8418

MailTo:  Liz@LizSpear.com

Search Homes:  Https://WarrenCountyOhioRealEstate.com

Our Website:  www.LizTour.com

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Rainmaker
3,392,660
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Liz and Bill -- this is so true.  You can "check out" another agent without that awkward preliminary interview process to see if there is the right match. We can review posts, comments made and/or acknowledged as well as find a "review" through other AR members.  

If I don't already have a source in a particular area or specialty -- AR is now my go-to place for referrals.  

Dec 30, 2014 01:08 AM #1
Rainmaker
796,907
Liz Wallace
Century 21 Sherlock Homes - Rockville Centre, NY
Broker C21 Sherlock Homes, Rockville Centre, LI, N

I also use to go right to the Century 21 site but since I joined AR it's my go to site. If I had a client needing Cincinnati there would be no hesitation as to who to call and it wouldn't be "ghost busters".

Dec 30, 2014 01:11 AM #2
Ambassador
2,725,646
Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Michael, It's easily our first choice and I think what sometimes gets forgotten in this community is that we're continually auditioning for future work.  And for some here, there wouldn't be a call back from us because there behavior isn't what we'd want for our clients.

Liz, Our company directory is a distant 2nd choice at this point.  Now if a Rainer turns out to also belong to our franchise, well that's just a nice extra, but not even close to being a requirement.

Dec 30, 2014 01:22 AM #3
Rainmaker
2,346,102
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

I know who I would recommend in so many different areas all over the United States and in Canada.....so many wonderful, professionals "in the Rain".

Dec 30, 2014 01:59 AM #4
Ambassador
3,932,646
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

BLiz- this is something to remember... how we present ourselves here via our posts and comments will be viewed not just by fellow members who want to follow us and read our blog but also by members who may need a referral in the future. 

Dec 30, 2014 02:31 AM #5
Ambassador
1,659,333
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Helping you find your way home.

I used to go directly to the CRS book (you know.... the one where they kill a small local forest to print it up)... but now, I check AR first and foremost and haven't been disappointed yet.

Dec 30, 2014 02:45 AM #6
Ambassador
943,640
Mike Frazier
Carousel Realty of Dyer County - Dyersburg, TN
Northwest Tennessee Realtor

I too go to Activerain first when I need to refer someone. I do spend lots of time reading their posts to get a "feel" for that agent.

Dec 30, 2014 02:49 AM #7
Rainmaker
2,683,285
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

Yes, this is a great place to "check someone out."  There are many here that are top of mind for their areas.

Dec 30, 2014 02:57 AM #8
Rainmaker
1,504,834
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Bill and Liz, AR is the first place I go for referrals, we probably know each other a lot better than those we would find elsewhere.

Dec 30, 2014 02:58 AM #9
Ambassador
2,725,646
Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Roger, Same here, many places I already know who gets a referral if an opportunity presents.

Kathy, And often bad behavior isn't forgotten.  Yes, it might be a longshot that I will ever have a referral for a particular Rainer, but why burn a bridge?

Alan, This source gives us a much better picture of the overall person than just a directory.

Mike, And it's that feel that adds the comfort level that we have in providing that referral.

Debbie, It really does provide a good gage of an agent and how they're likely to perform.

Beth, Exactly!  The RE/MAX directory can give me a feel for production levels, hobbies, etc., but not the insight we can gain here.

Dec 30, 2014 03:21 AM #10
Ambassador
3,113,701
Paul S. Henderson, REALTOR®, CRS
RE/MAX Northwest. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

I have referred two clients to ActiveRain Members in the past. Both clients were very happy with the members I chose. When I wrote a blog post about it I remember receiving a comment from a new ActiveRain member scolding me for not calling them. Liz and Bill Spear 

I called the agent and pointed out why I chose the other agent and she hung up on me. I believe if you can't write at least a paragraph telling me about your business, hobbies, and area of expertise; I can't refer you.

Dec 30, 2014 05:21 AM #11
Rainmaker
811,219
Kevin Mackessy
Blue Olive Properties, LLC - Highlands Ranch, CO
Dedicated. Qualified. Local.

That is a good way to check on referrals before you give them out.  I feel like a lot of people know who they've dealt with in the past few years well enough. 

Dec 30, 2014 05:37 AM #12
Rainmaker
1,027,000
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

Absolutely!  The first place I check is AR...have not been disappointed yet!

Dec 30, 2014 05:43 AM #13
Ambassador
2,881,942
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I admit that some smaller circles are where I ask FIRST, but AR is a close second to that.

Dec 30, 2014 06:38 AM #14
Rainmaker
1,523,655
Sybil Campbell
Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia - Williamsburg, VA
REALTOR® ABR, SFR, SRES Williamsburg, Virginia

Hi Liz and Bill, I think one of the most valuable reasons for being on AR is getting to know other professionals.

Dec 30, 2014 06:46 AM #15
Rainmaker
654,472
Bill Reddington
Re/max Southern Realty - Destin, FL
Destin Florida Real Estate

I am somewhat torn. I most times start out at Re/max because I can have an idea of their past sales history. If the potential referral is doing business it will show up. In AR you can certainly have the appearance of being a successful agent. I would certainly interview an AR participant. But do points make a successful agent or a good typist. Because of the way Re/max is setup my wife and partner for 25 years gets all the clubs. I don't get any. Chances are if you call you get me on the phone. Good news is Claire just made Lifetime Achievement and 100% club. Hard to throw away 20 years+ of referrals from Re/max. So in reality you get 2 agents for the price of one.

Dec 30, 2014 06:47 AM #16
Ambassador
2,725,646
Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Paul, Wow!  Someone had the cart in front of the horse assuming they owned all AR referrals to their area.  We just hope to be considered.  We're not going to be the perfect fit for all clients and agents, and that's okay.

Kevin, That is the nice thing about being here long enough.  We know enough about people to have a total comfort level with how they'll take care of friends and family.

Susan, It's either here, or people we know from here that line us up with referrals.

Tammy, I can relate, but even those circles for me are primarily AR based.

Sybil, There's a lot to be said for networking here.  2013 we had 3 closings from AR referrals.  This year we had some attempts to send us business, but they didn't work out, but not for lack of trying on the Rainer's part to have us help them.

Bill, Similar here in that most all the transactions go in Liz's name.  It's only in the last couple of years that you'll find me co-listed on buyers and sellers.  So someone investigating my personal stats won't necessarily have a true picture of my personal production or competence.  And agreed, being a good blogger or piling up a lot of AR points by itself does not necessarily a great agent create.  But it does tell us something about persistence, attitude and a few other critical things we all care about when making a referral.

 

 

Dec 30, 2014 07:40 AM #17
Rainmaker
2,810,351
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

BLiz, the only time I referred out of the Rain is when I could not find a agent that covered the area I need to refer. I just made a referral out a few weeks ago. She already started working with them.

Dec 30, 2014 09:13 AM #18
Ambassador
1,704,060
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

It's so great to be able to refer our clients to people we've met in the 'Rain.

Dec 30, 2014 12:54 PM #19
Ambassador
2,725,646
Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Kathleen, We see that occasionally, where there are no Rainers, or all they did was fill out a profile and go POOF.  Then we go to Plan B.

Tammie, Always nice to have someone we're comfortable with.

Dec 31, 2014 02:10 AM #20
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