Tenants THANK ME for NOT Sending My Repairman!

Property Manager with Gibson Management Group, Ltd.

We are in SEVERE flu season * hand washing and face masks are everywhere * and while I don't have a lot of kids in my life, I no longer shake hands with rental prospects when showing properties and I have curtailed my desire to be Southern "kissing cousins".


So when my repairman's grandson/helper got the flu, I started advising residents with repair issues that I would not be sending him to their home until both of them were well.  I am fortunate to have a great selection of appliance, HVAC repair service firms as well as plumber and yard maintenance crew.


...and while my repairman wants to continue to work, I have relegated him to unoccupied properties where he can keep his "fluids" in the refrigerator and kleenex close at hand.


....so when I have advised residents that their repair would be scheduled next week so that he was sure to be well, they THANKED me for delaying their minor repair request in consideration of their family.  

Posted by

Wallace S. Gibson is a Certified Property Manager with over 50 years of property management experience and expertise.  She maintains a specialized property management business in Central Virginia serving Albemarle, Greene, Fluvanna and Louisa counties  


View our available Charlottesville, Albemarle and Lake Monticello rental homes online with photos and floor plans

"...to be a Virginian, either by Birth, Marriage, Adoption, or even on one's Mother's side, is an Introduction to any State in the Union, a Passport to any Foreign Country, and a Benediction from the Almighty God...." Anonymous


Comments (4)

Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

When you say you are a Property Manager, it also has become a health care management issue too. Well done, they will appreciate your concern!

Jan 06, 2015 12:28 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Folks often ask why I'm wearing gloves.

I just wonder why they are not.

Jan 06, 2015 12:52 AM
Conrad Allen
Re/Max Professional Associates - Webster, MA
Webster, Ma, Realtor

Hi Wallace.  The tenants are lucky having a property manager like you.

Jan 06, 2015 08:13 PM
Andrew Mooers | 207.532.6573
Northern Maine Real Estate-Aroostook County Broker

Good manners and playing it safe. The healthy choice for everyone. And down right considerate. Property managers are people too! Have feelings!

Jan 06, 2015 10:31 PM