Service for Long After the Purchase of Your Home in Glen Allen, VA

By
Real Estate Agent with RVA HomePRO Realtor with Keller Williams serving Hanover, Henrico, Chesterfiled and Richmond, Virginia 0225205023

As a RVA HomePRO one of the services I always offer my clients in Glen Allen, Ashland, Mechanicsville, or any home I help someone with is to help them long after the transaction is completed. I look forward to the calls where a client or their friends and family need help with something around the home so I can refer quality contractors to help them out because my service extends far beyond the closing of their home. It's sort of like a personal Angie's List with some added benefits: no subscription fee and an advocate if Chimney Inspectionsomething doesn't turn out like they want it.

With the cold weather snap we have been experiencing here in Richmond a client who closed on her forever home this past summer wanted to light a fire in her wood burning fireplace. She wasn't sure if she could use fire logs instead of real wood. Since she did not get a fireplace inspection before closing  (even though I recommended one) I encouraged her to get the fireplace, flue, and chimney inspected before she did anything with the fireplace and that the inspector would be a better person to consult on that. I gave her some great chimney people to call - people I knew would do a great job.

Another great reason to call your RVA HomePRO and use them as a resource far beyond a home sale or purchase. As RVA HomePRO I have connections and relationships with great people who will stand behind their work. And if it's not up to snuff I'll help out to make it right. Think about it, that contractor not only wants to make the client happy, they want to make me happy too because they know I will continue to refer business when they do the right thing and meet or exceed the standards they promise. 


RVAHomePROAs a RVA HomePRO I have contacts for all sorts of services in our local community. If you're looking for a plumber, electrician or even a great place to eat in the Richmond, Va metropolitan area I can help. Never hesitate to use me as your resource and you can find some of my favorite people and places on my Facebook page.

 

Posted by
RVA Home Pro
Michael Hottman As a Licensed Real Estate Agent in Virginia and a Licensed Professional Counselor in Virginia I strive to help others achieve their goals in life, whether it's selling or buying a property or becoming the person they were meant to be.


My background includes a Bachelor of Architecture from Virginia Tech and a Master of Science in Rehabilitation Counseling from Virginia Commonwealth University (VCU), managing residential properties, graphic design, corporate information technology, and being a third generation Realtor®. My experience in real estate started when I was old enough to help my dad clean out rental properties and I have started taking my son on showing appointments already.

My goal is to always provide my clients with 5 STAR service from the time I meet them to far beyond the close of their initial transaction, making them clients for all the real estate transactions they may ever have.

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Keller Williams
6600 W. Broad Street
Richmond, VA 23230

804-767-5710

www.RVAHomePro.com

www.MichaelHottman.com

Michael@Hottman.com

While the information in this blog post is thought to be accurate and reliable on the date it is posted, it is provided on an “as is” basis and without warranty of any kind, either express or implied and is given for educational and informational purposes only. The contents of this article should not be considered as theraputic, legal, accounting, or other advice. For a comprehensive consultation regaring your personal situation please consult a competent professional in the appropriate field.

 

Found in Real Estate Blogs Directory - a directory of real estate blogs and
blogs of industries affiliated with and serving the real estate industry.

 

 

Comments (13)

Sergio Rebollo Jr.
Real Estate TeamMates - Miami, FL

Michael this is great customer service that you offer your clients.  Issues or questions I am sure always pop up days or weeks after the purchase and the fact that you are still there at their side is a great attribute!!!  You should be the Realtor of choice in Henrico County!!

Jan 09, 2015 02:06 AM
Jon Kolsky
Kolsky Realty & Management - Long Beach, CA
Licensed California Real Estate Broker

RVA HomePRO Michael Hottman ~ Michael, we are never really done. Even after the home closes we need to be there for our clients answering any and all questions that come up

Jan 09, 2015 03:25 AM
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

Hi RVA HomePRO Michael Hottman , Excellent response refering them to an inspector for their chimney.

Jan 09, 2015 11:58 AM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Michael. You are very wise and your clients are very fortunate to be working with someone that has their best interest at heart.

Make it a great weekend!

Jan 09, 2015 07:25 PM
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

This is the way to run a Real Estate business Michael. Customer service at the best.

Jan 10, 2015 02:29 PM
June Piper-Brandon
Coldwell Banker Residential Brokerage - Ellicott City, MD
Piecing Dreams One Home at a Time

Great customer service includes maintaining the relationship long after the event is complete.  Offerings things of value whether it be advice or just information to save your clients and friends time, energy or money make you a true resource for them.  Keep up the good work!!

Jan 10, 2015 09:41 PM
Dagny Eason
Dagny's Real Estate - Wilton, CT
Fairfield County CT, CDPE Homes For Sale and Condo

RVA HomePRO Michael Hottman Good Evening Glen!!  Wow great service.  Nice job!

Jan 11, 2015 06:13 AM
MichelleCherie Carr Crowe .Just Call. 408-252-8900
Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty - San Jose, CA
Family Helping Families Buy & Sell Homes 40+ Years

Michael, that is the right way to run a real estate business.

Jan 11, 2015 02:36 PM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Being that person they can count on after the sale and even years down the road certainly leads to some great word of mouth advertising.  I know, cause it's how I run my business too.

Jan 12, 2015 07:38 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Michael

You gave the homeowner the information . . . . going above and beyond in your service.

Good luck and success.

Lou Ludwig

Jan 12, 2015 11:47 AM
Potranco Realty
Potranco Realty - San Antonio, TX
"Sold with Potranco Realty"

Good morning Michael, I'm a big believe of service after the purchase of a home. Your advice to you buyer about the fireplace was spot on and proves you're the agent to remember. I went to you website and love the layout, might have to check out your web provider.

Jan 12, 2015 07:44 PM
Alan Kirkpatrick
Austin Texas Homes - Round Rock, TX
Alan in Austin

Michael:

You are building a great business. Service after the sale is so key. Have a great week. 

Jan 13, 2015 01:59 AM
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

Being the little red hen in the can I help you before, during, after the sale. Do that.

Jan 16, 2015 05:53 PM