Richard,

Great post!!!! Communication with the client is the key! Ask,  listen, and ask again.

The whole answer boils downs to one thing - what the client wants.  You nailed it...communicate, ask and do, if permissible, by law and regulations.

Great points Richard.  Clients are people we rarely know intimately so we have to keep aksing for their point of view to find out what is in their best interest.

All the best in 2015!

Gloria

This is why it's so important to have initial consultations with new customers.  The only way we can find these things out are by communicating and listening carefully.  I find that some agents let their ego dictate what they think the clients best interests are .

Good thought.  MOney isn't always the driving factor...honesty is often high on the list.

WE need to make usre the client is invovlved in all decisions for we do not know what is important to them all the time.

Hi Richard, You are so right on with this post. Years back I presented an offer to the Seller's and the agent interrupted the presentation and said the terms would most likely not work for the Seller's. The Seller's piped up and said, we like the offer and I think we can make this work.