"Why Haven't I Heard From You?" By Misty

Real Estate Agent with Aussie Real Estate Team NORES# 21174

One of the first questions I ask my clients is “What is the best way to communicate with you?”  Asking this question up front can help alleviate possible miscommunications throughout the transaction.  Most real estate agents, based on personality alone, love to communicate in one form or another at a high level.  Believe me The Aussie Real Estate Team loves to communicate with our clients and not just communicate but communicate in the best way!  

There is nothing more frustrating for a client than to get multiple calls or emails that they have no time to answer. They may only have time for a quick text.  It isn’t up to our clients to change the way they like to be or can be communicated with.  It is up to me to adapt and make the transaction as easy as possible.  Here is where it can get complicated.  With so much technology out there we have many choices…phone call, email, text, audio text, face time and the list goes on and on.  With so many ways to communicate it is really hard to “not get the message” Reba McIntyre was even singing about it way back in 1994 with her hit song Why Haven’t I Heard From You.  Here are a few of the most popular ways to communicate when working through a real estate transaction...

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Comments (4)

Tanya Van Blake-Coleman
Van Blake-Coleman Realty, St. Thomas/www.talk-to-Tanya.com - St Thomas, VI
Improving the Quality of Your Life

Good insights Kasia! Communication has evolved a great deal over the last 20 years or so. It wasn't that long ago when cell phones were not the norm, and now they do just about anything a standard personal computer can do with regards to getting and sending email, voice calling via a cellular connection or VOIP via internet connection, and video calling as you mentioned. There has to be one or at least a few of those options available to clients, and you are correct determining the best way is a good practice in ensuring the messages are received by the client in the most convenient fashion for them.

Jan 16, 2015 06:04 AM
Ed (Edward) Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

There is no place when dealing with a client to not be able to communicate with them promptly.  These parameters should be established with the first meting:  What is the best way to get in touch with you?

Jan 16, 2015 06:06 AM
Li Read
Sea to Sky Premier Properties (Salt Spring) - Salt Spring Island, BC
Caring expertise...knowledge for you!

Well said...the conversation is always happening and the style of that communication does need to be set at the very beginning.

Jan 16, 2015 07:13 AM
Trumps Elite
Keller Williams Realty Acadiana - Lafayette, LA
Realtors/Career Consultant

It is essential to be able to reach clients and the  parameters definitely need to be definded upfront.

Jan 16, 2015 07:50 AM