I called Wells Fargo yesterday, to straighten out my tax impound account on my own mortgage. Or, should I say, I tried to straighten out. Anyway, the man on the other end of the phone started out his script with asking if would like to stop receiving paper statements and receive them only through email. No, thank you was my response.
We discussed our business, and then I asked him if he could email me the proof of what he was looking at. Do you know what his response was????
"No, for security purposes we are not allowed to email, but I can fax it to you within 24 hours."
(this is me laughing............)