Are You Ready For Some Real Feedback? This is What the Buyer Thought.
At the time of the listing consultation, we talked about the importance of making your home sparkle. The importance that buyers put on cleanliness and move in ready will ultimately determine the price that they are willing to pay. Getting your home in "sparkle" condition takes work or money to pay someone to do it for you. But it pays off with an offer.
So today when I stopped at your home to prepare the home for the showing, you can only imagine my disappointment. Beds were not made, dishes in the sink, dog hair and bowls all over the kitchen floor and dirty (and smelly) clothes overflowing onto the floor in the laundry room and don't forget the overwhelming smell of the chinese food you must have had earlier in the week that is still in the garbage can under the sink.
Turning on the lights and opening the curtains and blinds just highlighted all of these imperfections that much more vividly for the buyer.
Needless to say, the buyers agent let me know this afternoon what her buyers thought of your home. They liked the location and the price, but the condition was not up to their expectations. It was dirty. And the agent pointed it out. She had high hopes for the home after seeing the photos. Of course the photos were taken when the house was squeaky clean and staged. It just didn't stay that way.
Hopefully what the buyers thought will resonate with you as a seller. As buyers look at photos of homes online, they choose to view your home. So if your home does not meet or exceed that expectation, you can imagine their frustration and disappointment.
Maybe it was a busy week for you and the cleaning got away from you. It is okay to suggest another time for a showing if the house is not going to show in its best light. A valuable lesson has been learned here. Next time, we will reschedule if the house is not ready to show. I would rather do that than get that call from the buyers' agent.