A short list to keep Buyers and Sellers Happy.
To have a successful business in real estate we have to make sure Buyers and Sellers feel we have given them good service:
1. We have to get to know our clients and build a professional relationship. Listen to them and also make sure to respond in a timely manner.
2. We should explain the key points in the contracts and educate where necessary in simple terms.
3. Stay connected with them until closing; and then keep the marketing connection for future business from them.
4. Ask them for feedback and obtain testimonials.
5. Learn from the feedback and improve the service we provide.