The Owner Said, "Good News, The Insurance Will Cover Everything!" Yikes!

By
Real Estate Agent with Franklin Homes Realty LLC (615) 495-0752 or www.FranklinHomesRealty.com TN License #326261

I was out in a driving rainstorm yesterday showing homes to a client and his family. It was a miserable day. Buckets of rain coming down. Everything that could go wrong was going wrong.

We were in three separate cars because the client had met us at the first house along with his octogenarian parents who had driven separately. I walked to the door and rang the bell to make sure no one was home. This was after we had all parked in the long driveway in front of the garage (we were looking at 1+ acre properties). Unfortunately the owner answered the door and said he'd be leaving in a minute. Of course all of us had left our cars in the pouring rain and had to move them so he could back his monster truck out of the garage.

The Owner said, "Good news, the insurance will cover everything!"

Not happy. Blood pressure starting to go up.

We arrived at our next house right on time for the showing. Unbelievably, that owner was also home, and he too had a monster truck that had to be backed out of his garage. This time my clients and his parents had learned their lesson (smart folks) and were waiting in their cars in the pouring rain for me to wave them into the house. By this time I was pretty well soaked to the skin.

Before the owner backed his truck out of the garage, he yelled to me, "Good news, the insurance will cover everything!" Not having a clue what he was talking about I said something really intelligent like, "What did you just say?"

He said, yep, the damage from the fire was going to be fully covered so not to worry. I was stunned, since I had heard nothing about this from the listing agent, and there was no mention of this on the MLS, but since we were all there, in the rain, we pulled back into the driveway and with great trepidation, entered the house.

As we went from room to room we noticed that everywhere we looked we saw smoke damaged ceilings. The house smelled terrible and although there was no charring, there was a large blackened area on the wall above the fireplace. Oh My Gosh! I was embarrassed and angry that I had no clue that this problem existed. My wife Tammie said I had my "Angry Eyes" on! Oh well.

After this wonderful showing his elderly parents departed (not surprising) and we moved on to look at two more homes. Uneventfully.

It was an awful day in the rain, but I don't think I'll ever forget this owner yelling at me that there was actually good news, "The insurance will cover everything!" Sheesh, the things we deal with!

 

Photo by Arturo84 Courtesy of Freedigitalphotos.net

 

 

Posted by

TW Realty Group
 
Tom White, REALTOR®
Franklin Homes Realty LLC
(615) 870-8169
 

 

 
 
This posting with the content written here and photographs displayed are the intellectual property and opinions of Tom White of Franklin Homes Realty LLC. Any party who uses this material without the written permission of Tom White is subject to copyright infringement and possible lawsuit.

Comments (26)

Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Tom - Yikes, indeed! That's a home that shouldn't be on the market, and should certainly come with fair warning. Not to do so is a lack of respect by the listing agent to buyers and their agents.

Feb 02, 2015 08:04 AM
Anna Banana Kruchten CRS, CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

OMG this story reminds me of a listing my investor buyer really wanted. After talking with listing agent it sounded like it didn't need much work. Upon driving up to home we noticed black sheeting on most of the roof. Well I guess half a roof is better than none! LOL  How crazy is this stuff.

Feb 02, 2015 09:48 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Why is it that these things always seem to happen to us?

Feb 02, 2015 11:42 AM
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Tom- So which house did they buy?   Just kidding!!!   Sorry you had such a day and not very professional for the listing agent not to update the listing information. 

Feb 02, 2015 11:52 AM
Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Tom, If every there was a proper opportunity to temporarily withdraw a home from the market, it seems like THIS one would have been it.

Feb 02, 2015 12:04 PM
Tom White
Franklin Homes Realty LLC (615) 495-0752 or www.FranklinHomesRealty.com - Franklin, TN
Franklin Homes Realty LLC, Franklin TN

Chris Ann--That is crazy.

Dick--I was so surprised...looking back on the moment it's so weird that it's almost funny! He was so matter of fact about it he obviously presumed we knew about the damage!

Anna--The things that went wrong yesterday...too long a list.

Tammie--Must be your bad karma!

Kathy--Nothing yet, I'm just hoping to hear from them again!

BLiz--I still can't believe we received no information on this in advance. Unbelievable.

Feb 02, 2015 12:30 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Tom. How dumb on the part of the listing agent to not give you the heads up. Unfortunately, stuff like this happens, but no need for it.

Feb 02, 2015 05:27 PM
Amanda S. Davidson
Amanda Davidson Real Estate Group Brokered By eXp Realty - Alexandria, VA
Alexandria Virginia Homes For Sale

Tom, just when I think I've heard it all...I haven't. You can't make this stuff up! Hope today is much better and a dry day!

Feb 02, 2015 10:45 PM
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I love it...Insurance will cover everything.

Thanks for sharing this story. This is good reading for those who are considering a career in real estate.

Feb 03, 2015 03:55 AM
Tom White
Franklin Homes Realty LLC (615) 495-0752 or www.FranklinHomesRealty.com - Franklin, TN
Franklin Homes Realty LLC, Franklin TN

Joe--I don't get it either. My people weren't interested, what a surprise!

Amanda--I know...at least it's dry today!

Roy--So many ups and downs and then you get a home like this one--sideways.

Feb 03, 2015 04:05 AM
Robert Vegas Bob Swetz
Las Vegas, NV

Hello Tom ... very interesting post and "yikes"  and your post has been featured to the group:

Addicted to Active Rain

Feb 04, 2015 02:43 AM
Tom White
Franklin Homes Realty LLC (615) 495-0752 or www.FranklinHomesRealty.com - Franklin, TN
Franklin Homes Realty LLC, Franklin TN

Robert (Vegas Bob) Swetz --Thanks for the feature! I was so unprepared for this, I almost laughed when the homeowner told me this as he was leaving. I thought he was joking!

Feb 04, 2015 05:17 AM
Robert Vegas Bob Swetz
Las Vegas, NV

Hello again Tom and you are very welcome 

Feb 04, 2015 07:05 AM
Ed Silva
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Well for some buyer the inside will be all new, hopefully. Still not a great way to start a showing

Feb 05, 2015 07:07 AM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

Good evening Tammie. I hope that bad Karma is not following you and Tom around. Yikes!

Feb 05, 2015 08:31 AM
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-755-2905

OH, Tom!!! I sure hope that you tore the agent a new one...with those Angry Eyes...how incredibly unethical to not tell you this. 

Monster trucks aside, you did have one heluva day, and it sounds like the weather was just a small part of the disaster! I'm sure that you won big points for keeping these clients going. Lots of apologies--talk about putting on a Game Face. (Thank God you have Tammie to vent to after a day like this! And us, of course....). 

Feb 05, 2015 10:51 AM
Tom White
Franklin Homes Realty LLC (615) 495-0752 or www.FranklinHomesRealty.com - Franklin, TN
Franklin Homes Realty LLC, Franklin TN

Ed--You're right, for the eventual buyer. At what price?

Michael--We seem to have a lot of bad karma right now...

Gayle--We've just had kind of a rough month or so, what with our travails with bureaucracy trying to set up a brokerage. This didn't help.

Feb 05, 2015 11:45 PM
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

Good evening Tom White , Maybe they should put in the Listing what kind of vehicle the owner drives, so you can avoid those with monster trucks. LOL

Feb 07, 2015 10:16 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

Look at the great story you have to tell! I would not have lasted 2 mins. in the smoke house....no thank you.

Feb 12, 2015 01:50 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

Oh how I would LOVE to see those angry eyes....maybe in honor of Roger D. Mucci 's   "Be The Star of Your Own Movie"  you would share a headshot showing your angry eyes. LOL.

Feb 12, 2015 01:52 AM

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