Rule # 1 No Quality – No Business
“When you are out of quality,
you are out of business.”
Author unknown
As I see it. . . . . . . .
Rule #1 no quality – no business
Quality means different things . . . . to a different of people.
In a business relationship the customer sets the bar for their expectations for the term quality.
Many people feel that the company sets the bar for quality . . . . In reality the company sets their bar for internal quality which may or may not meet the expectations of the customer.
To stay competitive you have to understand your customers . . . . and their expectations for a quality experience. To operate a successful business you have to consistently meet and exceed our customer’s expectations.
Falling below the customer’s bar of expectations will result in lost business . . . . and your business dropping off their radar screen. Customers today are not looking for average they want exceptional, in the product they’re purchasing . . . . and services they’re using . . . . and in customer service they receive.
When it comes to sales customer want to be involved with an expert and someone that can handle the sales process successfully.
Customers set the bar for a quality experience and where there no quality there will be no business or business relationship.
Rule #1 No quality – no business . . . . high quality service leads to repeat business and referrals.
©2015 Lou Ludwig Motivational Power Quote, Sales and Management Consultant Success Coach, Speaker, Trainer and Author
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