don't lie

By
Real Estate Broker/Owner with eDrake

The first rule in real estate is don't lie - sounds easy but it is the lazy persons fall-back position not only in real estate but many occupations. If you don't know say so and that you will find the answer and then: Do the work - the research, ask the questions, visit the web sites and maybe even a downtown office - cross reference and verify information and finally with the sellers. 

An amazing side effect of doing the work is confidence in the answers which leads to a more relaxed air that people (buyers and sellers) notice this in turn many times leads to their confidence in you and relaxation for all parties. Confidence and relaxation are two pillars of success especially in business' that are high stress like selling or buying a house and moving.

Also, the confidence that you get having personnaly done the research makes you able to answer questions and defend your opinions. Be good, have fun, be productive.

Comments (21)

Susan Nealey
Coldwell Banker Realty - Annapolis, MD
No Pressure! Ever!

I like Lenn's comment.  But your post is right on for me today.  Was about to write a contract on a house for a first time buyer only to find that the information posted by the agent is totally wrong!!

Feb 24, 2015 03:05 AM
Tammy Adams ~ Realtor / Podcaster
Maricopa Real Estate Co - Maricopa, AZ
A Maricopa Agent who Works, Lives & Loves Maricopa

I always say it takes more energy to remember a lie then to just say that is a good question, I'll find out.  You are right, folks respect you more for being honest 

Feb 24, 2015 03:40 AM
Gredys Companioni
Miramar, FL
Realtor

There is nothing wrong with saying, "I don't know, but I will find out and get you that answer," and then really do follow up.   It's not about knowing everything.  It's about knowing where to find the answers and doing so efficiently.  Honestly follow up and be thorough.  I like it when I don't know something!  That means I will soon be learning something new.

Feb 24, 2015 04:01 AM
Chandler Real Estate Liz Harris, MBA
Liz Harris Realty - Chandler, AZ
#ChandlerRealEstateAgent

It's always harder to remember a lie than the truth. Love this post.

Feb 24, 2015 04:03 AM
Terri Aubain
JLA Realty - Crosby, TX
GRI

I agree with Gredys ~ there is nothing wrong with stating honesty and finding out the right answer.  Good post!

Feb 24, 2015 04:32 AM
Margaret Goss
Baird & Warner Real Estate - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

I have taught the old saying to my children and live by it myself:

"Oh what a tangled web we weave when first we practice to deceive."  

 

Feb 24, 2015 05:26 AM
Pamela Seley
West Coast Realty Division - Murrieta, CA
Residential Real Estate Agent serving SW RivCo CA

I have gained clients by saying "I don't know, but I'll find out," and then do the work to find out and follow up. 

Feb 24, 2015 06:11 AM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

You never have to look over your shoulder wondering who is hearing you too.

Feb 24, 2015 06:14 AM
Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate

It's a slippery slope downhill when you start lying in a real estate transaction. Never a need for it.

Feb 24, 2015 07:11 AM
Melissa Zimmerman
Berkshire Hathaway HomeServices Carolinas Realty - Huntersville, NC

I am the first to admit when I don't know something, as well as the first to try and find the answer. Life is one big lesson!

Feb 24, 2015 08:19 AM
Norma Toering Broker for Palos Verdes and Beach Cities
Charlemagne International Properties - Rancho Palos Verdes, CA
Palos Verdes Luxury Homes in L.A.

That's not only the first rule of real estate, it's the best route for real life.

Feb 24, 2015 08:31 AM
Bill Reddington
Re/max By The Sea - Destin, FL
Destin Florida Real Estate

I stress to all buyers and sellers. That no question is stupid or bad. I do Real Estate every day they don't. If I don't know the answer I will find out the answer.

Feb 24, 2015 08:33 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

We've all known this since kindergarten and I'm sure we pass it down to the next generation hopefully.

Feb 24, 2015 09:03 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I just decided to follow you being that you're based in Connecticut and I'm in Long Island.

Feb 24, 2015 09:20 AM
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

I always go with, I don't know, but I will do what I can to find out.

Feb 24, 2015 10:23 AM
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Sadly, many people haven't really ever learned to tell the truth in anything and this migrates over into their business.

Feb 24, 2015 01:20 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Edward - It's easier to remember your stories if they're true ; )

Tell your client you need to research it and get back to them. They'll appreciate your honesty and thoroughness.

Feb 24, 2015 02:56 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

There is nothing more egregious than people who shoot from the hip with their responses and often end up giving completely incorrect answers. I hate laziness like that!

Feb 24, 2015 09:37 PM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

The problem with lying is that it works...That's the trap! In reality, its working U

Feb 24, 2015 10:34 PM
Dan Spencer
Aspen Lane Real Estate - Aurora, CO
Your Colorado Home Source

If you are always honest you don't have to keep remembering what you said! Great Post and Congrats on the Feature! 

Feb 25, 2015 04:59 AM