Finding the CONNECTION with New Clients….How to Make It Work!

By
Real Estate Agent with Sabinske & Associates, Inc. (Albertville, St. Michael)

Finding the CONNECTION with New Clients….How to Make It Work!

 

Have you found that you have met new potential clients and “lost” them after a showing or a meeting or two? 

 

Would you rather keep the potential relationship in play until closing?

 

I think I know the answer to the last question.

 

When you think about this, it really isn’t usually that tough to keep them in your court, playing on your team, rather than playing in someone else’s tournament.

 

Think about how you work as a team in any business relationship you have ever had. 

 

Do you work as a loner, out to find the prize?  Do you collaborate as team to find the gold medal?

 

The best way to keep potential clients and current clients interested is to have them be part of the team.  If you are really smart, you know that you are the leader, and they do, too, but they also know that they are an integral part of making this success theirs, too. 

 

So, throw out the puck to every potential client…buyer or seller.  See if they have the drive to succeed to the end. 

 

You will know fairly soon if they are tepid or timid.  Let those folks be humored by someone else who is willing to take them on 60 appointments to find the house, or deal with four or five “price adjustments” until someone comes to the table. 

 

You will be working with people that you know want to work with you and will want you on their team to get this done and over in a very short amount of time with less stress on them. 

 

So get going.  Be confident.  Direct them to the destination of their dreams … and, ultimately, yours, too.  And then watch them tell all their friends how great you were and they were, too.

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The information contained in this blog is believed to be true and correct and while every effort is made to ensure that the information is as accurate as possible, the author of this blog, and its comments disclaim any implied warranty or representation about its accuracy for any particular purpose. All information is copy written and the property of Suzanne McLaughlin.. 

For more information about real estate values in your area, give me a call or email me at 763-497-1870 or mclaughlinhomes@gmail.com  

Suzanne McLaughlin

Sabinske & Associates, Inc.    

When you need to buy or sell in St. Michael or Albertville Minnesota, or anywhere in Wright County, Sherburne County or Anoka County or Hennepin County, give me a call! 

Comments (22)

Suzanne McLaughlin
Sabinske & Associates, Inc. (Albertville, St. Michael) - Saint Michael, MN
Sabinske & Associates, Realtor

William Feela  I think that that is somewhat the gist of the post.  Most people I work with want to do what they need to do to secure a contract for a transfer of property, whether they are buying or selling.  And, if they are just looking, I can sort them out pretty quickly, if I can determine if they are "team players" or tire kickers. 

Mar 03, 2015 08:35 AM
John Helmick
John Helmick Success & Ohio Property Inspection Services - Dayton, OH
Realtor Personal Growth/Success Coach

Seems to me that developing rapport is needed right from the get go.  There are many times, when the buyers call to schedule an inspection (so they have already been working with their agent for quite awhile) and I ask them who they are working with and they can't tell me their Realtor's name!  OR WORSE yet - the agent calls us to schedule the inspection and when I ask them the buyer's name, THEY DON'T KNOW IT!  Totally perplexes me!!!

Mar 03, 2015 08:39 AM
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Rapport is everything.  And yes, building a team is a good idea.  If someone genuinely feels you are on their team, they are not going to stray.

Mar 03, 2015 08:42 AM
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Suzanne - Good advice. It's a lot easier to do when you have a partner. Mary and I have different strengths and personalities, and we've become good at getting quick reads about who should take the lead with a new client.

Mar 03, 2015 09:07 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hi Suzanne - it's really about getting to the truth --- sometimes the clients knows what they want or thinks they know what they want but it's our job to get to the root of the situation.  Are able to help them?  Do they want to be helped?   Do they want us to help them?

Mar 03, 2015 09:28 AM
Suzanne McLaughlin
Sabinske & Associates, Inc. (Albertville, St. Michael) - Saint Michael, MN
Sabinske & Associates, Realtor

John Helmick There is often a disconnect with people who hire "NAME" agents who have TEAMs to handle clients.  The client is looking for an association with an elite brand or agent and gets some to zero real assistance for the commission they are paying dearly for.  But, that is for another post. You hit the nail on the head...you might want to expand on that from your perspective.

Mar 03, 2015 09:34 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I'm very laid back with folks.  There when they are ready, but I am never the leader in the buying process.  I'm just the assisting person.

Mar 03, 2015 10:21 AM
Troy Erickson AZ Realtor (602) 295-6807
Good Company Real Estate - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Suzanne - You must work together as a team, and you all need to be on the same page in order to have a good working relationship.

Mar 03, 2015 11:53 AM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I try to developement a good relationship with people right away, and that really helps to hold them to me. 

Mar 03, 2015 12:01 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Suzanne. I have found over the years, that the sooner you create a connection with someone the better the relationship will go. When that connection is not accomplished, very little chance do some business with them.

Mar 03, 2015 08:23 PM
Don Sabinske
Don Sabinske, Sabinske & Associates Inc. - Zimmerman, MN
Sabinske & Associates Inc.

You are a master at finding the connection with clients.  And, I admire your emotional IQ

Mar 05, 2015 08:17 AM
Robert Bob Gilbert
Berkshire Hathaway HomeServices Anderson Properties - Katy, TX
Your Katy TX ( West of Houston) Real Estate Expert

Suzanne, Finding the correct connection with clients is very important and many times not that easy. Take control but let them think they are not being controlled.. 

Mar 06, 2015 05:53 AM
Robert Bob Gilbert
Berkshire Hathaway HomeServices Anderson Properties - Katy, TX
Your Katy TX ( West of Houston) Real Estate Expert

hi Suzanne, Great endorsement above by Don Sabinske concerning commecting with clients. Have a great weekend.. 

Mar 07, 2015 04:48 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Hi Suzanne, Great post and good points. If I don't relate early on I usually cut them loose. I just don't have the time to spend to try to coddle. If they don't do what I ask then I have to move on.

Mar 08, 2015 10:11 AM
Maria Gilda Racelis
Home Buyers Realty, LLC-Manchester, Bolton. Vernon,Ellington - Manchester, CT
Home Ownership is w/in Reach. We Make it Happen!

Good Morning Suzanne McLaughlin : I second Debbie Reynolds 's comment for the lack of better words.

I engage my clients in the whole process because it is more effective this way. A relationship should always be a two-way traffic.

Mar 09, 2015 09:36 PM
Curtis Van Carter
Better Homes & Gardens Wine Country Group - Yountville, CA
Your Napa Valley Broker Extraordinaire

Suzanne

Thanks for the reminder and good kick, you know where. Back in January I pulled the files of all my past clients who I have not been in touch with lately and started emailing them to see what their current plans are. Got about half way through and the pile has been sitting since then Time to get in touch with the rest and maybe those that didn't reply. Can't hurt. cheers cvc

Mar 09, 2015 11:47 PM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I keep my clients involved in every step of the process of buying and selling. Great post, Suzanne. 

Mar 11, 2015 02:26 PM
Suzanne McLaughlin
Sabinske & Associates, Inc. (Albertville, St. Michael) - Saint Michael, MN
Sabinske & Associates, Realtor

Great responses all around.  Thanks for all the wonderful comments, guys. 

Mar 12, 2015 08:55 AM
Suzanne McLaughlin
Sabinske & Associates, Inc. (Albertville, St. Michael) - Saint Michael, MN
Sabinske & Associates, Realtor

Debbie Laity I know that you really take care of your clients.  Thanks for the comment, dear!

Mar 12, 2015 09:02 AM
Suzanne McLaughlin
Sabinske & Associates, Inc. (Albertville, St. Michael) - Saint Michael, MN
Sabinske & Associates, Realtor

Debbie Reynolds Same here.  I don't have the time or patience anymore to be babysitting post-sitters.  LOL.  Thanks for the comment!

Mar 12, 2015 09:03 AM

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