Let’s face it, we picked a tough line of work. There are those clients they are an absolute joy to work with, then there are just some clients that can suck the life out of you. Following are 10 points that may possibly help you deal with those difficult people and help de-stress your life!
1. Know When to Set Limits and Have Boundaries
Difficult people can really bring us down. When a client or another agent starts to complain, you have the power to set limits for yourself. Don’t feel pressured to continue to listen to whiners and negative people. Politely yet firmly set limits on what you will tolerate. You might ask the problem person what solution they want to see, then evaluate the probability of succeeding in accomplishing it. If the offender continues their bad mouthing or negative behavior, physically distance yourself from said offender.
2. Choose Your Battles
Many negative people will keep on harping at you until they wear you down. Evaluate the situation and decide whether you should refer back to Tip #1. Even though it is a tough decision, sometimes you just have to fire a client to keep your sanity.
3. Rise Above the Crazy People
Irrational people are toxic, it’s that simple. If someone is truly irrational, it is often easier just to walk away with your head held high. Don’t try to beat or win over crazy people, doing so will only give them a reason to keep up the crazy making.
4. Do Not Allow Anyone to Hijack Your Happiness
This is most easily accomplished when you do NOT depend on other people’s opinions to be happy. Other people can not ever make us happy for the long term. Only we can do that. If other people’s behavior start to bring you down, refer back to point #1.
5. Focus on Your Solutions, Not Your Problems
In order to keep your chin up so to speak. Focus on things that you have some control over, like solutions. Focusing on your problems is the easiest
way to bring yourself down. That can include not only
your state of mind, but also your health.
6. Forgive But Don’t Forget
Truly intelligent people do not make the same mistakes time after time after time. They also don’t focus on their failures (yes they have them, they just don’t focus on them). Forgive and let things go, but don’t fall for fickle over and over!
7. Do Not Indulge in Self Doubt
We cannot afford to not believe in ourselves. Self doubt errodes our resolve. If you know that someone else is trash talking you, cut them out of
your life like a cancer because that’s what they are! 
8. Limit Stimulants
That means limiting the amount of caffeine that you drink. Adrenaline may be needed in limited instances but full time adrenaline rushes will use you up and wear you out. I haven’t consumed regular coffee for closing in on 30 years now. The first couple of weeks off of caffeine were hell, but now I would never go back.
9. Get Plenty of Sleep
I can’t say enough on this one. If you approach the day rested and ready to go, you will be happier, and far more capable than if you are sleep deprived. You need adequate amounts of sleep on a regular basis to allow your body, brain and soul to rest, re-charge and heal from day to day life. Also, your attitude will be over all better!
10. Know Who Your Friends Are 
I know a man who is in the business, but realistically he has no true friends. No one that he pal around with on a regular basis. He is always “right“, knows “everything” and drives people away from him when they do not agree with him, even his own family. It’s just sad. When people try to be Superman and do and know everything it throws things in your life off. Balancing your life is a far healthier option. When you have a couple of wonderful, close friends that you can unwind with and be yourself around and share with, you will find that your whole life will feel more peaceful. You can take that to the bank!
So there you have it my friends, do you have any secrets you want to share?
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