The power of a phone call

Mortgage and Lending with Keller Mortgage NMLS#1239544

Yesterday I was absolutely shocked. I've been calling refinance leads for quite a while now, and had a wonderful conversation with someone local about 2 months ago. It wasn't the right timing, but we decided to reconnect at a later point.


I got a call yesterday from this refinance prospect and he was ready to look into refinancing. He has two homes and wants to look at both. He told me he got a lot of calls from other lenders, however he felt that I put his interest and needs first and that I would do the right thing for him and that I could have the opportunity to earn his business.


This was so meaningful, and I don't get to hear that often. I'm looking forward to working with this future client and seeing what I can do for him. He's worked for a large local company for over 30 years and is one of the most humble people I've talked to.


Posted by

Chris Mamone

Loan Officer | Mortgage Master Service Corporation

1425 Lake Tapps Pkwy SE #103, Auburn, WA 98092

Phone: (253) 548-7142| Email: Chris@MortgageMasterWA.Com

Website: NMLS ID: 1239544


"Referrals are always welcome, appreciated, and reciprocated."


Comments (7)

JoAnn Moore
The Mortgage Market of Delaware - Georgetown, DE
Home Loans in Delaware

You planted the seeds, and they are sprouting and growing. You are reaping the rewards of your efforts. 

Mar 31, 2015 02:04 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

He trusted you and that is what made that phone call happen. I know you will do him a good service, Chris.

Mar 31, 2015 03:28 AM
Chris Mamone
Keller Mortgage - Tacoma, WA
Senior Loan Officer

Thank you Debbie! Hope all is going well for you!

Mar 31, 2015 03:57 AM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Love the quote, it sure does make lots of sense. Actually it make sense to those that understand what the quote means. Well done!

Mar 31, 2015 04:30 AM
Roy Kelley
Retired - Gaithersburg, MD

Thanks for sharing this story. 

Make this spring your most productive period.

Mar 31, 2015 04:43 AM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Chris, I hope this was the first of many more to come. He obviously felt your sincerity and knew you would get the job done. Wishing you continued success!

Mar 31, 2015 07:25 AM
Winston Heverly
Winston Realty, Inc. - Atlantis, FL

Loved your post, I'm glad I came across it from the archives. Looking forward to others from you.

Apr 27, 2016 12:40 PM