Attracting and Keeping Tenants

Services for Real Estate Pros with Rentec Direct Property Management Software Tenant Screening

Attracting and keeping goodtenants is the key to a successful rental property business. In general, tenants have become more discerning and particular as time has gone on. In many locations it’s a renter’s market and there are many options to choose from.There are things that a renterwants in any rental propertythey are considering residing in., this is true at any price range and any location. Some of these things are easy for a rental property owner to incorporate or add to a property to attract prospective tenants. In addition, many times adding these features will allow the owner to increase the rental rate.

Some key features that prospective tenants look for include:

Tech Savvy

Tenants want to be able to look for rentals online. They also want to be able to apply and sign the lease online from the convenience of there home. With use of a hi-tech property management software program this is all possible. Using property management software that posts rental listings online to a whole host of sites can reach the largest number of prospects. Online bill pay or automated withdrawals from a checking account has also become a convenience that many prospects seek out and like to use to pay their rent.

Extra Space

Having the space to store a tenants property is a big concern for many prospective tenants. There are some simple solutions to create more space for storage such as adding some built in shelving inside and in the garage, utilizing attic space in some cases is an option, or simply putting a storage shed on the property are all easy ways to create more storage for tenants.

Maintenance and Modernization

If you own rental property then you are acutely aware of the fact that every piece of real estate requires maintenance, replacing of items as they break, and updating. If you are looking to attract tenants having a home or apartment that is well maintained with modern conveniences is going to get your property rented quickly and you can demand a higher rent. Having a property that is run down or with outdated appliances can deter a lot of excellent tenants and cost more money in lost rent in the long run.


Having enough parking available to tenants is another convenience that many tenants have come to demand from the properties that they rent. If you can offer off street parking it’s even better. This issue does not always have an easy solution but sometimes it can be as simple as creating extra parking by rocking the side yard or offering other incentives to offset the inconvenience.


Providing a safe place for your tenants to live is extremely important. While it’s impossible to control this factor there are steps that can be taken to make the property more safe. Installing signs, lighting, surveillance cameras, and keeping shrubs small to reduce hiding cover are all ways to increase safety. If the area is known for a high incidence of crime it is important to work with neighbors and the local law enforcement to keep the issue on the forefront.

Law of The Land aka The Lease

The lease serves as a legal document signed by you (the owner) and every adult tenant residing at the property. It is important that there are some rules to follow written into the lease agreement. Having rules in place, particularly in a multi-unit property will help the prospective tenants understand what is expected of them and other tenants residing at the property.

What are some other factors that play into attracting and retaining a good tenant?


Dulcey is a member of Rentec Direct who provides Property Management Software, tenant ach payment processing, tenant credit check, and criminal reports for property managers and landlords. The information in this post is just that, informational and should not be used as a substitute for legal advice. 

Comments (3)

Jeff Masich-Scottsdale AZ Associate Broker,MBA,GRI
HomeSmart Real Estate - Scottsdale, AZ
Arizona Homes and Land Group/ Buy or Sell

Thank you Dulcey. In Arizona many want to in the future home buyers are having to rent until their short sale seasoning period elapses. I agree these discerning buyers want the best. 

Apr 01, 2015 03:03 AM
Rob Marken
Bend River Realty - Bend, OR
25+ years experience in Bend

Great tips! I have many tenants and find that keeping quality tenants is very important. Thanks for sharing. 

Apr 01, 2015 03:57 AM
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

Finding the good tenants, and then keeping them is critical in the rental business.  It sounds like you have a good handle on that!

Apr 01, 2015 11:44 AM