Being a considerate agent

Real Estate Sales Representative with Jim Burke Realty

Hello all!  Well, the sun is shining today, although there are enormous storm clouds on the horizon. 

Anyway, a subject that seems to be talked about a lot but does not seem to really be sinking in is agent consideration.  I have a client who works third shift and it is a challenge for her to accomodate some showings, but she has been stellar at going out of her way to make them work.  Yesterday a local agent who shall remain nameless had an appointment mid-morning which she had already rescheduled once.  My client had gone to bed and woke up to leave the home.  The nameless agent showed up a half hour early and my client let her know that she would be out of the house in a few minutes.  Instead of waiting, the agent left and called our office to cancel the showing.  I was in the office when the call came in and I have to say that I was more than a little unhappy.  I called the nameless agent and let her know the situation with my clients schedule and asked her what happened.  She told me that her secretary had printed out the listings for her and numbered them wrong and that when she got there her clients informed her that they did not want that style of home.  It seems to me that she should have established what her clients were looking for before they went out and that the courteous thing to do would have been to say something to the owner, not just leave.  It is things like this that give us a bad name.

My little nugget advice today is a cliche, but it is something we should all keep in mind.  Treat others as you would want to be treated.  I wish that agent had taken a moment and asked herself how she would feel in that situation if she were my client.  Or even if that had been her client.

I am very proud of being a Realtor and I have worked hard at building a reputation of respect and honesty.

Anyway, have a great weekend.

Comments (3)

Royal Goodman
Royalty Home Solutions - Madera, CA
"We Treat You Like a King"
Laura. I always put myself in the other persons shoes. What would they think if I did that. Thanks for the post. Royal..
Apr 11, 2008 03:52 AM
Lynn Franklin
Coldwell Banker Ponderosa - Paradise, CA
Thanks for sharing.  It is crazy how sometimes people just get caught up in themselves.
Apr 11, 2008 03:54 AM
Rick Sergison
EXP Realty of Canada Inc., Brokerage - Pickering, ON
Durham Region Real Estate Blog

I just stopped by to welcome you to Active Rain. I hope that you find it a great benefit to your business and that you see the value that I have also found here. I am from Charlottesville Virginia and using Active Rain has really increased my business!

My main blog on Active Rain is here: Charlottesville Real Estate Blog, not the link at the bottom of this post.

I hope you will look into the many groups as there are some great group both local and broad based,....


Apr 15, 2008 09:09 AM