Slow to Speak, Quick to Listen

Mortgage and Lending with Keller Mortgage NMLS#1239544

Things move fast our business. We get our clients, show them houses, and before we know it were at inspection, appraisal, and closed. During the process it can be very stressful and sometimes like a turbulent flight. Throughout the process its very important to listen to all parties involved and make sure there is understanding at each step. Here are my quick tips to better communication through the process.


1. Speak clearly and briefly. Clear concise thoughts generate clear communication. This is not only important with buyers, but with industry professionals as well.

2. Don't rush when things happen. Its unpredictable what can happen during the phases of buying a home. Rushing and not listening leads to greater mistakes and misunderstandings throughout the process.

3. Focus on solutions. Solutions make everything better. When you find a thorn in the process figure how to remove it. You'll make your fellow industry professionals happy and your clients.

Posted by

Chris Mamone

Loan Officer | Mortgage Master Service Corporation

1425 Lake Tapps Pkwy SE #103, Auburn, WA 98092

Phone: (253) 548-7142| Email: Chris@MortgageMasterWA.Com

Website: NMLS ID: 1239544


"Referrals are always welcome, appreciated, and reciprocated."


Comments (3)

Johnny Davis
Ocala, FL
Where SOLD Happens!

There is a reason God gave us two ears and one mouth! Listen, Listen, Listen. The 3 L's of dealing with Buyers!!

Apr 15, 2015 09:07 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Chris, it can be difficult when things get heated when negotiating, but we need to keep a level head and not jump to speak first.  

Apr 15, 2015 11:45 AM
Michele Cadogan 917-861-9166
Fillmore Real Estate 2990 Av U, Bklyn , NY 11229 - Brooklyn, NY
Licensed Real Estate Associate Broker -

Good Points- something to use in every situation-  step back  really listen , even repeat what the other person is saying to make sure that you are really hearing and understanding them and go from there. 

May 05, 2015 12:35 AM