What is the Best Way of Accepting Sales Rejections?

Mortgage and Lending with Lend Smart Mortgage NMLS#207208 NMLS 207208

I have noticed a pattern that sales people hate being rejected.  I have been selling mortgages for 10 years now and I hate rejection as much as the next guy.  But I am curious out there in A/R World about how you handle rejection. 


Is it me or do most sales people handle the rejection part of a sale bad/terrible? 


I just had some bidders come out to my home the last few days and we went with 1 company over the other 3.  We just felt the best about them. 


When we responded back to the other 2 companies later that we decided to go with another bid, one company was very short and curt with me.  It doesn't surprise me only because this is not the first time I had this type of negative reaction.  They were very nice and professional when they came out to the home for the bid, but now the monster side of them came out.  My first thought was "wow" I am sure glad I didn't go with that person.  But it was also hurtful, because I truly did not invite them out to bid a job if I wasn't truly considering hiring them for the job. 


Heck I get bummed when I'm rejected, but I always try to be professional and come to the conclusion that maybe I just wasn't the right person for that particular person.  Clients have all kinds of different reasons to reject us, but I try to handle things in a positive way. 


What is your thoughts out there in A/R World???

Posted by

Gary Miljour, Licensed Mortgage Loan Originator: 







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Gary Miljour

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