Personalities in Real Estate: The Angry, Frustrated Agent

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Real Estate Agent with Sunset Properties, Powered by Movoto DRE #01485322

Personalities in Real Estate: The Angry, Frustrated Agent

 

An agent called me saying he was at the listing he'd texted me about earlier that day.  He demanded to know where the lock box was.  He said I'd told him it was on the front door and it wasn't there.

 

The agent said the lock box wasn't behind the screen door.  I said "Um, my listing doesn't have a screen door."  The agent said "I'm standing right here!  Where is the lock box?!  

 

The agent was obviously at the wrong place. 

 

I asked if he saw my sign in front of the property. "No!" He answered.  I asked if he thought he'd accidentally made his way to the wrong property.  

 

He said "I'm at [property address]!   It was the right number, but wrong street. When I told him, he hung up.  

 

The agent had come across as angry and accusatory, but in the end I think he was just embarrassed.  I hope he didn't have a client with him.

 

No one is perfect and we all make our blunders.  What if I'd accidentally given the agent incorrect information?  Would that have made it okay for him to approach me in an angry and accusatory way?  Of course not.  

 

Whenever possible, just make nice. 

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Comments (10)

Raymond E. Camp
Howard Hanna Real Estate Services - Ontario, NY
Licensed Real Estate Salesperson Greater Rochester

Good morning Jill,

Sounds like someone has the makings of another Geico commercial.

Make yourself a great day.

May 01, 2015 11:04 PM
Rose Mary Justice
Synergy Realty Pros - Dandridge, TN
Synergy Realty Pros

First he should have apologized to you for being not nice.  Then , I pray he didn't have his clients with him or how would he explain that.  He was embarrassed I am sure,  but that doesn't excuse rudeness.

May 01, 2015 11:10 PM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

The first thing to cross my mind was...Where's the love? This is Hate Real Estate

May 01, 2015 11:41 PM
Brian England
Vacasa - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Haha, hopefully if he did have the client with him, they realized what an idiot he was and made a wise decision to find a different Realtor to help them.

May 02, 2015 12:49 AM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Oh I did this once...and just laughed it off and went to the correct house.  We all make blunders :)

 

May 02, 2015 12:28 PM
Jill Murty, Realtor - Orange County, CA
Sunset Properties, Powered by Movoto - Laguna Niguel, CA

Raymond E. Camp - It was pretty wacky.

Rose Mary Justice - People react differently to being wrong, frustrated or embarrassed.  Unfortunately, the agent's response was anger.  I can just imagine how a transaction would be with that agent.

Richie Alan Naggar author PEARLS FOR THE SOUL.com Books on - The love was surely gone and Hate Real Estate emerged.  

Brian England - I don't know if the agent had clients with him.  If he did, I'm sure it was an eye opener.

Rebecca Gaujot, the GO TO REALTOR - Perfect attitude!  I've done it, too.  Laughter is the best response.

May 03, 2015 04:02 AM
Mark Don McInnes, Sandpoint
Sandpoint Realty LLC - Sandpoint, ID
North Idaho Real Estate - 208-255.6227

Top of the day Jill.  I have to think that phone call will be filed under 'entertainment'.  Too fun.  Even less now do I understand why agents want to try and badger another agent.  Only answer I feel good about is their own insecurities.  Make it a great week coming up.  Mark  

PS...Thanks again for the great chat.  Good for some laughs and chuckles along with the insights.  

May 03, 2015 06:04 AM
Peter den Boer
Atlanta Communities - Woodstock, GA
MBA,GRI, Associate Broker, Realtor

Jill - How funny is that! Next time tell them, Oh those neighborhood kids again. Just break out a window and go right in!

May 07, 2015 01:01 AM
Jill Murty, Realtor - Orange County, CA
Sunset Properties, Powered by Movoto - Laguna Niguel, CA

Hello Mark Don McInnes, Sandpoint!  The way the agent was acting just sort of exposed his insecurity.  He never ended up showing the property.  I can imagine a transaction with him would be a long 30 days.

P.S. I enjoyed our chat very much, too!  Fun to laugh so much as well as call you out for the really good guy that you are. 

May 07, 2015 01:21 AM
Jill Murty, Realtor - Orange County, CA
Sunset Properties, Powered by Movoto - Laguna Niguel, CA

Peter den Boer - I wish I could say what you said!  In California, that would get me sued or something stupid like that.

May 07, 2015 01:25 AM

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