Be Nice To The People Who Fire You...

Real Estate Agent with RE/MAX Compass, formerly RE/MAX WHP 0524642

At some point in time a client will want to terminate his relationship with you. Nobody is perfect and sometimes things can simply get side-ways, regardless who is at fault. It happens. The most important thing about being told "I want to use another Realtor" is to remember to remain professional and to retain your full composure. 

Remember, part of a Realtors specialty is to help remove the emotional deposits that can be made from a real estate transaction. It's important to be candid when you wish someone well who want's to "go a different route." 

Last week I ran into Betty Bookmark, a former seller who kicked me to the curb almost 2 years ago. She and her husband chose a different listing agent and immediately sold the home for more than asking price. Of course I wasn't happy, but I was proud for not acting like a dramatic fool on the way out. When I ran into Betty she offered me the name and phone number of a person she works with who is looking to sell their home. 

I have an appointment tomorrow evening with Betty's co-worker. 

Posted by


Greg Nino
, Houston area Realtor®.
Helping residential buyers, sellers and tenants 7 days a week.
Available @ 832-298-8555 

RE/MAX Compass (Formerly RE/MAX WHP)




The information contained in this blog is believed to be reliable and while every effort is made to assure that the information is as accurate as possible, the author of this blog, and its comments disclaim any implied warranty or representation about it's accuracy, completeness or appropriateness for any particular purpose. All information is copywritten and the property of Greg Nino.  






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Mike McCann - Nebraska Farm Land Broker
Mike McCann - Broker, Mach1 Realty Farmland Broker-Auctioneer Serving Rural Nebraska - Kearney, NE
Farm Land For Sale 308-627-3700 or 800-241-3940

The high road is always the best road to take but sometimes there aren't any guard rails and it is easy to slide off and end up on the low road...attention and discipline with an eye for the future are important!!

May 21, 2015 04:31 AM #1
Rob Marken
Bend River Realty - Bend, OR
25+ years experience in Bend

I agree, some times buyers and sellers decide to go a different route. But it is important to keep a positive relationship with them because you never know what that relationship could hold in the future. Thanks for sharing. 

May 21, 2015 05:04 AM #2
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I am currently quietly fuming over my "intellectual property" that a former client stole.  Yup, the listing agent didn't nab my photos the seller did while the listing was still active.  Right click, save as, and bam, he had them to give to the new agent.  Again, just sitting here quietly.

May 21, 2015 05:07 AM #3
Dianne Goode
Raleigh Cary Realty - Raleigh, NC

Good advice.  You never know if the new agent will fulfill expectations either.  In hindsight, the client may realize he or she made a mistake and you were the better choice.  I've been known to ask, "Thank you for the referral, but why aren't you recommending Agent X to your friend?"   The answers can be illuminating.

May 21, 2015 09:36 PM #4
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Greg Nino

Houston, Texas
Providing Real Estate Advice 7 days a week!
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