How Do You Avoid Passing Out On Tour Of Homes?

By
Real Estate Agent with Big Block Realty 858.232.8722 CA BRE# 01261476
https://activerain.com/droplet/4Fvp

A great Q&A question on Active Rain this morning lead to me blogging this. I think it's important to know I only show to pre-approved buyers, even my own listings on sign calls, they need to e-mail me their approval before I run over there. So, 95% of my tours are pre-scheduled & well organized. I do not typically tour on the fly.

 

I'm a huge fan of color coding and  time blocking my calenders. It keeps me organized and the built in breaks keep me fresh & recharged throughout the day...less chance of overwhelm...if you are true to it!

 

Do you plan breaks in between showing homes? Yes I do!

I do for health, energy & sanity. But, not typically with the clients, I do so between the clients when they are all locals. Now, when they are flying in for the day (which happens a lot in San Diego) I do plan the breaks with them-in advanced so they know. I do this to be sure they understand the time frame contains breaks out of respect to any other plans they have and their due back at the airport time.

Otherwise the meals are for me in "the buffer zones", which I build in between each tour of homes. I do have some old school clients that offer to treat me, so I'll go with them if time permits. I only give my buyer 2.5 hours per tour and I build in buffer zones between for meals & COO office duties.

One example of how my Saturday can look:

9-11:30 am Tour 1

11:30-12:30 Lunch & Calls/E-mails returned.

12:30-3:00 pm Tour 2

3:00-3:30-Snack Break & Calls/E-mails returned.

3:30-6 pm Tour 3

6pm+ write any offers produced by tours and Docusign them to buyers.

Now with Relocation-buyers, I Block out 1/2 a day and up to a full day (9-5) and the schedule looks the same as above, but the buffer-breaks are with my clients and I don't make other calls nor e-mails unless there's a true urgent matter. No I may take shorter breaks with clients in tow, but I find they appreciate the breaks because they never realize how mushy your brain gets after 6-8 properties. Especially the larger properties.

So, typically my pre-set e-mail auto responder & phone greeting let people know I won't be replying until after my last appointment, which essentially is the "finish time" with that Relocation client. Then there's no pressure to ignore the incoming calls, because they know what time I'll be responding...or if it's a weekday my assistant fields all the incoming and they get immediate help while I'm busy. 

Image courtesy of [Stuart Miles] at FreeDigitalPhotos.net

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Rainer
448,258
Dan Hopper
Dan Hopper - Gold Way RE - Westminster, CO
Denver Broker / Author / Advocate/Short Sale

Love it, Thomas!!  This is HOW it should always be.  It truly is more than trying to capture a lead, it's doing it the right way.  Most of this can be done over that initial phone call, not emails or text messages, BUT voice contact!!  Safety, has to be a concern, as well.  Being "prudent" in your efforts to bring an able, willing, and pre-approved buyer (cash or finance) into a home of the sellers is important.

Jun 24, 2015 01:10 AM #1
Rainmaker
68,632
Robert Schott & Paula Hemani
TeamConnect Realty - Orlando, FL
Your Link to Real Estate

Well laid out Thomas, you gave me a few good ideas

Jun 24, 2015 01:52 AM #2
Rainmaker
410,012
Karen Winters, Berkshire Hathaway HomeServices KoenigRubloff
Berkshire Hathaway HomeServices Koenig Rubloff Realty Group - Chicago, IL - Chicago, IL
Chicago, IL

Nicely balanced weekly schedule.  An agent-friend of mine takes small personal-sized boxes of cookies and mini water bottles to hand out to buyers for a little energy boost during longer tours.

Jun 24, 2015 05:05 AM #3
Rainmaker
829,422
Troy Erickson AZ Realtor (602) 295-6807
Good Company Real Estate www.ChandlerRealEstate.weebly.com - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Thomas - It helps to be organized, and I like the idea that you add breaks in-between clients.

Jun 24, 2015 09:48 AM #4
Rainmaker
2,838,082
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

I like your thoughts on this!  Over the years, I've found being organized is key.

Jun 24, 2015 09:21 PM #5
Rainmaker
2,359,170
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Thomas. Your time in your business can be a real challenge, as there are so many variable, much easier for me, as I'm going to be in one place.

Nice job with your post, well thought out.

Jul 01, 2015 07:34 PM #6
Rainmaker
6,026,513
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

My experience is that the attention span of most of the prospective buyers is about two hours before needing a break. 

Jul 09, 2015 03:19 AM #7
Rainmaker
1,089,098
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

I agree Roy, they think they can go all day, but after2-2.5 hours yoiu can see their eyes glaze over.

 

Jul 09, 2015 03:54 AM #8
Ambassador
4,888,351
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

Nice example of good time blocking and scheduling Thomas, it does make a difference in how much can be accomplished in a day.

 

Jul 30, 2015 04:26 PM #9
Rainmaker
1,507,314
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

To tell you the truth, I do not really go to open houses, unless i need to see comps or want to meet a specific realtor. In certain category houses look the same, don't they? Unless they are really customized.

Aug 05, 2015 04:47 PM #10
Rainmaker
1,089,098
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

I agree Inna, I never attend open houses either (unless I'm out of town and checking out wealthy homes for fun-I did it in Beveraly Hills recently wow!). What I mention above, these are all private tour of  homes with buyers so they can choose a house to offer on.

Aug 06, 2015 12:32 AM #11
Rainer
509,220
S. Leanne Paynter ☼ Broward County, FL
United Realty Group, Inc. - Davie, FL
Davie, Plantation, Cooper City & Weston Specialist

I don't tour on the fly, either.  I've been wanting to organize my time better and think I'm going to go the route of time blocking but hadn't thought of color-coding.  Thanks for the tips!

Aug 07, 2015 12:00 AM #12
Rainmaker
1,089,098
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

The color coding seems to help me focus on the type of appointment and "mode" ise. CEO,COO or CFO duty.

Aug 07, 2015 12:31 AM #13
Rainer
230,874
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

great detailed list, i see eyes glaze over sometimes in the first hour lol... then i know i am in trouble

Aug 09, 2015 05:05 AM #14
Rainmaker
1,089,098
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

Thanks Mike Rock, it's beeen great getting to know you through our comments & the Q&A, keep up the great input!

Aug 09, 2015 05:13 AM #15
Rainer
230,874
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

Thomas J. Nelson, Realtor  well sir, i thank you. i am an acquired taste for sure. i wasnt sure what to make of you , at first. but now  FOR SURE... i find your counsel to be sound, good natured and helpful. i believe CB is lucky to have you there.. and we here at AR as well. i always now look forward to your writings.especially your comments ,  as they are real and less structured than our blogs may be

Aug 09, 2015 05:18 AM #16
Rainmaker
1,089,098
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

I appreciate your candor & kind words. I too look for your comments. Many others' are not worth reading, there's a few, like you, I find value in your responses. Thanks! I now have a Granite Bay connection in you.

Aug 10, 2015 06:40 AM #17
Rainer
230,874
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

Thomas J. Nelson, Realtor   damn !!! i blushed! thats hard to make me do :) thank you.

Aug 10, 2015 06:42 AM #18
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Rainmaker
1,089,098

Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets

& Host of Postcards From Success Podcast
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