Problem Buyers...An agent exposes ignorant buyers

Real Estate Agent with John R. Wood Island Real Estate 3230321

Ok, so it's been awhile since I posted anything about the real estate business. Today I'm going off on ingnorant or what I call problem buyers in the market.

First of all, a little background on me. I've been in the real estate business for over 22 years, having a brokers and sales license (Ohio and Florida, respectively). Most of my customers are referred to me from past clients (that have experience with my service). The best way to receive customers in my opinion. 

So this buyer calls me and says he wants to work with me as a friend referred him to me. Great -a testimonial to my strong, professional skills! I take time to show this buyer many properties, answer many questions to his satisfaction (or so I think). He says he is interested in a property (which the first one he had interest in goes under contract). I then proceed to tell him the process of making an offer (which in Florida is a fast moving, low inventory market is a must-really any market it's a must)-we need to put the offer in writing, he needs to be prepared to show either a pre-approval letter from his bank (if mortgaging), or POF (proof of funds if paying cash). Plain and simple that is how buyers need to make offers in today's market (and that's what smart sellers want to see). 

What does this buyer do? He gets upset with me and says loudly and rudely "First off I will NOT be putting any offers in writing, I refuse to go back and forth on an offer, and I will not NOW or EVER show that I have proof of funds!" He keeps repeating this to me (as if I am deaf and dumb)! I tell him I am not the one that will need that, but any seller would want proof that the buyer is a ready, willing and able buyer (especially a serious buyer). A seller will not want to chance taking their home off the market (and risk losing a good buyer willing to do the above) while waiting for the closing, just to find out the buyer isn't capable. Sure, do I know he's capable? Yes, but does a seller know for sure? No!

So this buyer says to me " You are out of your mind if you even think I need to prove myself to anyone! I have bought homes worth 3 times as much as this, and I never had to prove myself!" (The home is listed at 289K). He proceeds to tell me "that if he is spending over a quarter of a million dollars for a home, he shouldn't have to show anything!" Really? Now I'm thinking to myself...And what planet did you come from? No one knows who you are (your not Donald Trump, Bill Gates, Warren Buffett or LeBron James -you may think you are, but sorry Mr. Bigshot -you are NO ONE)! He says "the sellers can wait to see if I close this -and this is their problem!" Really Mr. Bigshot? You think you are all that? In this market 300K is an average sale price -not a high end sale price! He also tells me "look I know you are the professional, you know the market, process must have sold 10 or 15 homes!!!!" Really, now you cut me down? You pompous ass? What he doesn't know is I have turned away a few customers for bad treatment! And I have sold homes that are far more than his 289K! (And to be fair, yes, I have sold homes for less of course).

I have owned a real estate company, managed large well known real estate companies, trained many real estate agents, know the real estate contracts, inspections that need to be done, and I know how to research property to protect my customers, and I have many many years of experience (residential single family homes, condos, commercial and business sales) and tons of education specialized in the real estate field!!! But Mr. Bigshot who uses the Internet thinks he knows more! Afterall he tells me "he works in a commissioned job!" Who gives a flying "F" -you have proven to me that you know Jack _ _ __! And from what I see, you are going to end up screwing yourself! (I know because he has since asked me for my resources (to help him), which if you are not going to end up being my customer, then I will not help you any longer)! I save all the great things for my wonderful buyers that trust me and have been and will be very very happy with my services! 

The moral of problem buyers are they are ignorant (think they know it all -oh the Internet has given them all the knowledge -yah right!), and they are arrogant as well. I do know one thing. He lost a very wait..excellent agent who was looking out for him like a great agent should! 

Buyers (especially referred by friends) should learn to trust their agents especially when they are experienced and successful! 

And by the way, if anyone thinks becoming a real estate agent is fun, time is your own, and money is endless, you better think again. It's hard work -very hard work -especially when you are a great agent!

And to this buyer, I wouldn't work with you not NOW or EVER! You are in for a rude awakening! Good Luck I say to you!

Ok, I feel a little better now!


Comments (4)

Brenda J. Andrew
Professional Realtor in Conroe/Willis, TX

Wow!  You are a lot braver than I am.  I probably would have posted this anonomously, but you did a great job.  I believe we all feel this way and have been treated in this manner at one time or another.  It is very frustrating and our time is too valuable to put up with this type of treatment.  I have noticed it is happening a lot more with the internet.  One thing people don't realize when they are doing all of their research that if they don't have someone representing them directly, then they are not going to come out as well as they would have otherwise.  Praying you will not have clients like this in the future!

Jul 07, 2015 02:01 PM
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

ok...first off, a medium size glass of wine (or beer) as you will need to stay semi coherant when the buyer calls his friend to complain about you. JK.. (actually possible)   Perhaps you have become a better agent for the experience. after the wine) and think of this....lets say he had purchased it with you. How long would it have been before a lawsuit against you and everyone else for what was likely his fault.  I have a saying around the office..sometimes the best sale you ever made was the one you didn't make.

thanks for posting


Jul 07, 2015 02:16 PM
Pamela Seley
West Coast Realty Division - Murrieta, CA
Residential Real Estate Agent serving SW RivCo CA

I don't need those kind of buyers. I cut 'em off and I wouldn't care if they want back to their friend, a former client, to complain. So what? With his attitude he'll never buy anything. Usually, I find those unwilling to produce the proof is because they can't; they are not qualified to buy.

Jul 07, 2015 02:39 PM
Susan Scavelli
John R. Wood Island Real Estate - Fort Myers, FL

 Thank you all for your responses to my blog. Hey Mike, I'm not worried about this buyer complaining about me to his friend. I hope he does -he will look more like the true idiot he really is! And if this is the kind of referral I will get from this person, I'd rather not have them. The only thing I am sorry about is that I didn't lay into this buyer immediately after his comment that cut me down. Hmm..I learned....I will never take crap from a buyer like this again! I know one thing. He will hear the same thing from other agents (regarding POF and pre-approvals). I wish there was a list of "bad buyers (or even sellers) that we could all refer to so we don't waste any time on idiots like him! This guy can go pound salt-I'm sure he'd get a commission! LOL 

Jul 08, 2015 07:58 AM