Seller's Response to Home Inspection Can Kill a Sale

Reblogger
Real Estate Agent with Keller Williams Capital Properties DC AB15253

As the market starts to slow down- do you want to lose a deal because of intransigence on one side or the other? Prepare your client! Keep everyone moving forward with the advice from this excellent post by Margarent Woda! After all - isn't that part of our job?  To keep everyone calm?

Original content by Margaret Woda

Everything is moving along smoothly from contract to settlement...

 

Contract accepted

Loan pre-approval received

Appraisal ordered

Title ordered

Home inspection scheduled

 

Suddenly, two weeks after the offer is accepted, the transaction hits a snag when you receive a list of repairs or replacements the buyer wants, based on their home inspection report.  

 

This is the moment when your home sale can live or die, based on your response. That response may depend, to some degree, on how well your agent has prepared you for this moment or other factors such as the tone of the buyer's request or any wounds remaining from difficult contract negotiations. 

Hopefully the home inspector will find few issues, if any, and you can just sign off on any minor requests from the buyer.

If that's not the case and you're feeling bullied by a long list of "outrageous demands," remember that the buyer was hoping for an issue-free inspection, too. Their feedback to you is based on the observations and recommendations of a licensed inspector who is obligated to carefully evaluate the condition of your property. A home inspection takes place with nearly every sale of residential real estate and any flaw identified by this inspector will likely be observed by the next inspector, if this sale falls through.

 

Separating your response from your reaction may not be easy, but it's important. Your reaction may be highly emotional; your response should be measured and business-like.

Depending on the terms of your sales contract, you probably have the right to accept, reject, or counter the buyer's request for repairs or replacements based on the home inspection.  

  • ACCEPT, and that's the end of it, other than making sure those items are addressed prior to closing.
  • REJECT, and that could be the end of it because the buyer may decide to walk away, depending on the seriousness of the requested items.
  • COUNTER, and it's likely you can come to some compromise.

 

Remember, a home sale is a business transaction and "compromise" is inherent in any business transaction. Your agent will help you evaluate the buyer's home inspection feedback to you so that you can respond in a responsible manner that won't kill your home sale.

 


Margaret Woda

Margaret Woda - Real Estate The Woda Way

 

As a licensed Associate Broker in the D.C. - Baltimore - Annapolis area, I specialize in Anne Arundel and nearby Prince George's Counties, Maryland, including Fort Meade, Joint Base Andrews, and the U.S. Naval Academy. If you enjoyed reading this post and want to learn more about Real Estate the Woda Way, please visit my website at Margaret Woda.com or contact me today.

 

Margaret Woda, Long & Foster Real Estate, Inc. (410)451-6245|MWoda@mris.com

Comments (13)

Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Lise, some items noted will have to be disclosed in the future. They will not go away. One in the hand! Enjoy your day!

Nov 11, 2015 08:06 PM
Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in Southern RI and beyond

Always give the seller option, Lise...great post by Margaret..some sellers do all, others will do some & others will credit dollars for the buyer to do it here.

Nov 11, 2015 08:11 PM
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Good morning Lise.  The negotiations begin and so goes the process of getting to the closing table.  

Nov 11, 2015 08:15 PM
Elyse Berman, PA
Best Connections Realty, Inc. - Boca Raton, FL
Boca Raton FL (561) 716-7824 CRS, ABR, GRI,ePR

Margaret, This is very sound advice for home sellers everywhere.  When people are reasonable, things can be worked out 

Nov 11, 2015 08:16 PM
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Lend Smart Mortgage, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

Lise Howe Great repost of Margaret Woda's original blog post. Sellers need to pay attention and learn from this information.

Nov 11, 2015 08:24 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Great choice for a reblog--I always remind both my sellers and buyer that we technically negotiate the price of a home two or three times. First for the contract, then for inspections, and sometimes a third time after appraisals.

Nov 11, 2015 08:48 PM
Rose Mary Justice
Synergy Realty Pros - Dandridge, TN
Synergy Realty Pros

Compromise is the KEY word here.  I have had buyers to ask for so many small things that did not make sense.  But most are fair in asking for major issues.  

Nov 11, 2015 08:49 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Thank you for reblogging the post. I hope home sellers will read this post. 

Nov 11, 2015 09:07 PM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Lise Howe I always have this talk with my sellers before we even start showing the home. A quick response is always a must. Having the talk can take the shock off when a buyer does ask for something. 

Nov 11, 2015 10:06 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Good Lise and in total agreement. I have an inspection coming in today and have been told there are a lot of little things. It is a new house.

Nov 11, 2015 10:26 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Lise I have had a couple of deals fall apart because the Seller was not willing to make some reasonable repairs which were identified by the Home Inspection.  It does not make any sense for a Seller to refuse to make repairs which are going to show up during every inspection.  It also does not make any sense to have a deal fall apart and put the house back on the market.  The carrying cost until another Buyer comes along many times is more expensive than the repairs.

Nov 12, 2015 01:44 AM
Kelly Hagglund
The Kelly Group Real Estate - Newberg, OR
SW Portland Real Estate Expert

Thanks so very much for re-blogging! Negotiating the repair addendum is a whole 'nother beast after negotiating a contract! Sellers often think, after the contract negotiations, it will be smooth sailing. So often not the case! It is critical to educate your clients at the time of listing and at the time an offer is being negotiated what the long road ahead may hold. I have found that sellers often have a worse reaction to repair requests when they didn't understand it was part of the process.

Dec 03, 2015 04:09 AM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

Thanks Kelly Hagglund for your comments - i agree completely- I also wanted to say - I really like your logo! 

Dec 03, 2015 07:49 PM

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